Material Handling Service Specialist - Field Support

wmhsolutions; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

wmhsolutions in Charlotte, North Carolina is seeking a Service Product Support Specialist who will deliver expert technical support for forklift products. This role focuses on ensuring customers maintain and optimize their equipment efficiently.

The ideal candidate will collaborate closely with customers and internal teams to troubleshoot service-related issues while upholding the company’s standards for performance and reliability. A strong detail orientation and customer service mindset are essential.

Qualifications

• Detail-oriented with strong customer focus.
• Expertise in troubleshooting and optimizing forklift products.
• Ability to collaborate with various stakeholders.

Responsibilities

• Provide expert technical support for forklift products.
• Collaborate with customers and service technicians to resolve issues.
• Ensure high standards of performance and reliability.

Job description

wmhsolutions in Charlotte, North Carolina is seeking a Service Product Support Specialist who will deliver expert technical support for forklift products. This role focuses on ensuring customers maintain and optimize their equipment efficiently.

The ideal candidate will collaborate closely with customers and internal teams to troubleshoot service-related issues while upholding the company’s standards for performance and reliability. A strong detail orientation and customer service mindset are essential.