Material Handler / Yard Clerk

Shelby American, Inc.; Charleston (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Material Handler where your attention to detail and commitment to customer service will shine. This role is essential in ensuring that materials are loaded and delivered efficiently, providing customers with a positive experience. You'll be responsible for operating forklifts safely, maintaining inventory, and collaborating with team members to meet delivery schedules. A full-time position with opportunities for overtime, this role offers a chance to grow in a supportive environment while enjoying comprehensive benefits. If you are reliable, detail-oriented, and eager to learn, this position is perfect for you.

Benefits

401(k) with Company Match

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Supplemental Insurance

Employee Discount

Qualifications

• 1+ year experience in material handling or related field preferred.
• Valid driver's license required; Class C preferred.

Responsibilities

• Load and unload materials for customer deliveries.
• Maintain a clean and organized work environment.

Skills

Customer Service

Organizational Skills

Communication Skills

Inventory Management

Safety Regulations Knowledge

Forklift Operation

Education

High School Diploma or Equivalent

Tools

Forklift

Job description

Description

Our company is seeking a reliable and detail-oriented Material Handler to join our team. As a Material Handler, you will be responsible for ensuring that our customers receive a positive experience by properly loading their orders and staging and transporting materials for deliveries.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

1. Load materials into customers’ vehicles or onto company delivery vehicles
2. Accurately build loads and prepare materials for deliveries in a timely manner
3. Carefully unload incoming freight
4. Safely operate forklift in accordance with OSHA and KBC standards
5. Work with team to schedule deliveries of materials to customers
6. Maintain clean and organized environment in lumberyard and storage buildings
7. Provide exceptional customer service, addressing any concerns or issues that may arise
8. Build relationships with customers, vendors and team members
9. Collaborate with other departments to ensure that all operations are running smoothly
10. Perform other assigned tasks as requested by leadership team when needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

1. High school diploma or equivalent
2. Minimum of 1 year of experience in related field
3. Knowledge of building materials, applications, related equipment, and construction industry is preferred, but not required
4. Valid driver's license required (Class C license preferred, but not required)
5. Ability to effectively and professionally communicate with customers, vendors and team members
6. Strong organizational skills and attention to detail
7. Ability to manage inventory and maintain accurate records
8. Knowledge of safety regulations and procedures
9. Ability to safely operate forklifts and other yard equipment
10. Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Requirements

1. Provide exceptional customer service to all customers.
2. Willingness to learn and develop product knowledge.
3. Proficient with handling cash transactions.
4. Accurately answering customer questions.
5. Order product for customers if needed, and complete special-order paperwork for product.
6. Order/purchase stock items or special-order material.
7. Maintain the proper amount of inventory (if responsible for ordering stock product).
8. Maintain a competitive price level for ordering responsibilities.
9. Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
10. Must be able to figure material list and pricing on estimates per customer's request.
11. Maintaining cleanliness of work area.
12. Perform store maintenance and cleaning (Sweep, dust, mop, take out trash, etc.)
13. Professionally handle complaints from customers, escalate when needed.
14. Efficiently and professionally process computer sales and charges.
15. Assisting customers who require materials from the yard, when called upon.
16. Be familiar with the location of store and yard inventory.
17. Lifting limitations: Minimum 100 Lbs.
18. Must be able to stoop and bend knees and arms without difficulty.
19. Adhere to all safety and health standards as established by OSHA and Kirchner Building Centers.
20. Other duties as assigned by Department Head, Manager, and/or Ownership.

Benefits:

1. 401(k) with Company match
2. Health Insurance
3. Dental Insurance
4. Vision Insurance
5. Paid time off
6. Supplemental Insurance
7. Employee discount

Schedule:

1. Monday to Friday
2. Rotating Saturday mornings
3. Full Time (40 hours per week, with the potential for overtime as business needs require)
4. Working Hours: 7:00am - 5:00pm (hours may vary by location/season; Saturday hours differ)

Experience:

1. Customer Service: 3 years (Preferred)
2. Building materials: 2 years (Preferred)

Language:

1. English (Preferred)

License/Certification:

1. Driver's License (Preferred)