Material Handler/Service Tech

Ulrich Barn Builders, LLC; Harrisonburg (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Time Off (PTO)

401(k) with company match

Job summary

Ulrich Lifestyle Structures is seeking a Warranty Service Tech to diagnose, repair, and maintain our structures, including sheds and playhouses. The role emphasizes hands-on workmanship, reliability, and delivering a high level of customer satisfaction in every service call.

Ideal candidates will have construction experience, strong attention to detail, and excellent communication skills to resolve issues and ensure quality workmanship on site.

Qualifications

• General knowledge of residential construction and repair techniques.
• Ability to work independently and manage time effectively without direct supervision.
• Strong attention to detail and commitment to quality craftsmanship.
• Excellent customer service and communication skills.
• Ability to take initiative, solve problems, and remain accountable.
• Proficient with hand tools and power tools.
• Valid Virginia driver's license with a clean driving record.

Responsibilities

• Respond to assigned service work orders for repairs on sheds, garages, and other structures.
• Perform a variety of repairs including carpentry, roofing, painting, and minor electrical work.
• Evaluate issues in the field and determine effective repair solutions.
• Assist with product deliveries when needed.
• Support upkeep and maintenance of sales lots, including display units and store repairs.
• Communicate directly with customers to address concerns in a timely, professional manner.
• Deliver a consistent 5-star customer service experience.
• Follow and uphold company construction standards and quality expectations.

Skills

General construction knowledge

Independence

Attention to detail

Customer service

Initiative & problem-solving

Hand tools

Power tools

Valid Virginia driver's license

Education

High School Diploma or equivalent

Job description

Ulrich Lifestyle Structures - Built for you. Made for Life

Job Summary

Ulrich Lifestyle Structures is seeking a skilled and dependable Warranty Service Tech to support our post-production service operations. This role is responsible for diagnosing, repairing, and maintaining company-built structures including sheds, garages, barns, and playhouses. The ideal candidate is hands-on, detail-oriented, and committed to delivering a high level of customer satisfaction through quality workmanship and professionalism.

Key Responsibilities

• Respond to assigned service work orders for repairs on sheds, garages, and other structures
• Perform a variety of repairs including carpentry, roofing, painting, and minor electrical work
• Evaluate issues in the field and determine effective repair solutions
• Assist with product deliveries when needed
• Support upkeep and maintenance of sales lots, including display units and store repairs
• Communicate directly with customers to address concerns in a timely, professional manner
• Deliver a consistent 5-star customer service experience
• Follow and uphold company construction standards and quality expectations

Qualifications

• General knowledge of residential construction and repair techniques
• Ability to work independently and manage time effectively without direct supervision
• Strong attention to detail and commitment to quality craftsmanship
• Excellent customer service and communication skills
• Ability to take initiative, solve problems, and remain accountable
• Proficient with hand tools and power tools
• Valid Virginia driver's license with a clean driving record

Physical Requirements

• Ability to lift up to 50 lbs occasionally and 10-20 lbs regularly
• Must be able to stoop, bend, climb, kneel, crouch, and crawl as needed
• Ability to work both indoors and outdoors in varying weather conditions

Experience & Education

• High School Diploma or equivalent required
• 3-5 years of construction, maintenance, or general labor experience preferred

What We're Looking For

• Dependable and punctual
• Team-oriented with a strong work ethic
• Ability to stay organized in a fast-paced production environment
• Takes pride in clean, accurate work

• Competitive full-time pay
• Medical, Dental, and Vision insurance
• Paid Time Off (PTO)
• 401(k) with company match

At Ulrich, we believe great people build great things. Our team takes pride in delivering exceptional products and experiences for our customers. If you enjoy connecting with people, working toward goals, and helping customers bring their ideas to life, this role offers an exciting opportunity to grow in a supportive and energetic environment.

Since 1990, Ulrich Lifestyle Structures has been building high-quality backyard buildings that transform the way people use their property. As a family-owned company, we specialize in custom storage sheds, garages, cabins, workshops, playhouses, and backyard spaces that help our customers create more functional and enjoyable environments.

Our team is known for its positive energy, strong work ethic, and commitment to creating exceptional customer experiences. When you join Ulrich, you become part of a team that values growth, collaboration, and helping customers bring their projects to life.