Material Handler & Customer Service Rep (Warehouse)

Pacific Coast Building Products, Inc.; San Rafael (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) & Profit Sharing

Flexible Spending Accounts

Vacation & Sick Pay

Life Insurance

Wellness Programs

Job summary

Pacific Supply in San Rafael, CA is hiring a Service Representative/Yard Material Handler to support day-to-day warehouse operations. You will receive, store, load, and distribute building materials, assist walk-in and call-in customers, and ensure orders are fulfilled accurately in a fast-paced yard environment.

The role requires the ability to lift up to 100 pounds, operate basic warehouse equipment, and provide excellent customer service.

Qualifications

• High school diploma or GED preferred.
• Previous warehouse/yard/retail customer service experience preferred.
• Forklift experience and certification preferred (training provided).
• Ability to lift 100 pounds repeatedly during shift.
• Strong interpersonal and communication skills.
• Must be reliable and punctual.
• Basic computer skills and familiarity with POS systems preferred.
• Able to work in all weather conditions and in a physically demanding environment.

Responsibilities

• Pull and prepare customer orders for delivery or pickup.
• Operate forklift and other material handling equipment (training provided).
• Load and unload materials safely, including up to 100 lbs.
• Ensure accurate inventory counts and material organization.
• Assist customers in person and over the phone with product inquiries, orders and returns.
• Process quotes, orders, and returns using POS and inventory systems.
• Maintain yard and sales area cleanliness and safety.
• Coordinate deliveries or product availability with internal teams and vendors.
• Follow all company safety policies and procedures.
• May drive company vehicles to support deliveries if qualified.

Skills

Customer service

Interpersonal communication

Reliability

Education

High school diploma or GED

Tools

Forklift operation

POS systems

Warehouse equipment

Job description

Pacific Supply in San Rafael, CA is hiring a Service Representative/Yard Material Handler to support day-to-day warehouse operations. You will receive, store, load, and distribute building materials, assist walk-in and call-in customers, and ensure orders are fulfilled accurately in a fast-paced yard environment.

The role requires the ability to lift up to 100 pounds, operate basic warehouse equipment, and provide excellent customer service.