Material Control Coordinator

Barry-Wehmiller; Colorado; On-site; USD 42,000 - 65,000; Full time

Job summary

BW Papersystems, part of the Barry-Wehmiller Group, is seeking a Material Control Coordinator in Colorado to ensure critical parts reach customers quickly and downtime is minimized. You will coordinate internal resources to meet a 10-day delivery target and maintain calm communication across departments and with clients.

Your role focuses on expediting orders, monitoring stock levels, and keeping detailed order notes to support accurate fulfillment and strong customer satisfaction.

Qualifications

• Strong written and verbal communication skills.
• Comfortable navigating Microsoft Excel.
• Excellent people skills and problem-solving abilities.

Responsibilities

• Update Customer Service Representatives regularly on order progress and status.
• Monitor and manage stock levels of parts for corrugated equipment.
• Process customer orders for parts from around the world, aiming for 10-day fulfillment.
• Communicate effectively with internal teams and external customers to resolve issues.
• Maintain notes on order status in the inventory system for accuracy.
• Check and respond to customer emails in a timely manner; rotate inbox duties.
• Remain calm in a fast-paced environment with multiple demands.
• Verify received items against purchase orders and update inventory counts.
• Stay informed about engineering or product changes affecting parts inventory.
• Support customers with parts needs for legacy equipment to minimize downtime.

Skills

Communication skills

Microsoft Excel

Customer service

Problem solving

Education

High School Diploma

Tools

Excel

Job description

About Us:

BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing; slitting and packaging; stationery; bookbinding and security documents. Customers rely on our machines to produce and convert items such as corrugated boxes, folding cartons, passports, notebooks, copy paper, board, and coated and other specialty papers. For more information, visit bwpapersystems.com.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

As a Material Control Coordinator at BW Papersystems, you would ensure critical parts are quickly delivered to customers, minimizing downtime for their corrugated equipment. You would serve as a vital link between customer needs and our parts fulfillment process, coordinating internal resources to meet our 10-day delivery target. You will need to prioritize deadlines, communicate clearly, and maintain composure which is integral to our customer satisfaction and operational success.

Job Responsibilities:

• Update Customer Service Representatives regularly on order progress and status to ensure alignment between customer expectations and delivery timelines.
• Monitor and manage stock levels of parts for corrugated industry equipment, identifying when reordering is necessary.
• Process customer orders for parts from around the world, with the goal of fulfilling most orders within 10 days.
• Communicate effectively with both internal teams and external customers to resolve problems quickly and keep all parties informed.
• Maintain detailed notes on order status in the inventory tracking system to ensure accurate information is always available.
• Check and respond to customer emails in a timely manner, participating in the rotation for managing the shared inbox.
• Remain calm and focused in a fast-paced environment with multiple simultaneous demands and activities.
• Verify received items against purchase orders and maintain accurate inventory counts.
• Stay informed about engineering or product changes that affect parts inventory and adjust ordering accordingly.
• Support customers with parts needs for equipment, including legacy systems that may be decades old, ensuring minimal downtime for their operations.

Education and Experience Requirements:

• High School Diploma or Equivalent
• Strong written and verbal communication skills
• Comfortable navigating Microsoft Excel
• Must have excellent people skills
• Must have good problem-solving skills
• Proficient in customer relationship building

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Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

BW Papersystems