Matchbox Pro Shop Attendant

Troon; Sanford (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare Benefits — Medical

401(k) with employer match

Job summary

The Matchbox at Tobacco Road, operated by Troon, in Sanford, NC is seeking a part-time Pro Shop Attendant who will help members and guests enjoy a positive experience and grow knowledge of golf operations.

Responsibilities include processing reservations, cashier duties, cashiering, maintaining inventory, and assisting with golf carts and start times. The role emphasizes excellent customer service and teamwork in a golf club setting.

Qualifications

• Strong communication and interpersonal skills.
• Must be coachable and have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge about the game of golf preferred.

Responsibilities

• Perform clerk/cashier like duties.
• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in.
• Arrange and display golf shop inventory as necessary and directed.
• Collect green and cart fees from guests and process in the POS system as trained.
• Assist in maintaining a clean, safe workplace.
• Assist in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Ensure property and its amenities are secured daily.
• Assist with set-up of equipment and golf carts.
• Perform related duties as assigned by General Manager.
• When acting as an “Outside” staff member, perform Starter/Ranger like duties.
• Welcome and greet guests and players in a friendly manner, explain rules and course etiquette as needed.
• Wash and sanitize golf carts, maintain storage areas and practice facility.
• Assist with set-up and organization of golf carts and equipment for regular tee times or outings.
• Facilitate orderly pace of play to prevent delays.
• Record starting times and golf cart numbers for groups as necessary.
• Ensure each group has four players if possible.
• Polish and clean practice balls when scheduled.
• Secure property and amenities daily.
• Perform related duties as assigned by General Manager.

Skills

Communication skills

Interpersonal skills

Coachability

Basic computer skills

Golf knowledge (preferred)

Job description

The Matchbox at Tobacco Road, located in Sanford, NC, is pleased to announce an excellent career opportunity for a part-time Pro Shop Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Responsibilities

• Perform clerk/cashier like duties
• Responsible for processing customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Assists in maintaining a clean, safe workplace
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Ensure property and it's amenities are secured daily
• Assist with set-up of equipment and golf carts
• Perform related duties as assigned by General Manager
• When acting as an “Outside” staff member
• Perform Starter/Ranger like duties
• Responsible for welcoming and greeting of guests and players in a friendly manner
• Explaining rules and course etiquette to all groups if needed
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
• Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
• Facilitate orderly and timely pace of play of groups to prevent delays
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
• Ensure that each group has four players if possible
• Responsible for the picking up and cleaning practice balls when scheduled
• Ensure property and it's amenities are secured daily
• Perform related duties as assigned by General Manager

Qualifications, Experience and Skill Requirements

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.