Master Technician

iconic.systems; Georgia; On-site; USD 37,195 - 48,216; Full time

Benefits offered by this job

Opportunity for Growth

Gaining In-Demand Skills

Engaging work environment

Job summary

A leading smart home technology company in Georgia is looking for a skilled technician to handle complex audio/video installations and service calls. The ideal candidate will have a minimum of 3 years of experience, excellent problem-solving ability, and strong communication skills. This role offers ample growth opportunities and the chance to work with innovative technologies in a dynamic environment, providing significant contributions to customer satisfaction.

Qualifications

• Minimum of 3 years of field experience.
• Must have a clean driving record and background check.
• Proficient in all Senior level qualifications.

Responsibilities

• Complete complex audio/video installs, setup, and calibration.
• Manage direct reports and mentor new hires.
• Perform advanced troubleshooting and understanding of security system programming.

Skills

Problem-solving skills

Ability to use hand and power tools

Strong verbal and written communication skills

Detailed and organized

Consumer and enterprise-grade network knowledge

Job description

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Be able to perform ALL types of installations.

• Self-motivated, task-driven, and able to apply “best practices” theory
• Excellent problem-solving skills
• Ability to create and execute in the field solutions
• Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

• Complete complex audio/video installs, setup, and calibration
• Control system design (control/lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system design, installation, and setup
• Understand the programming and setup of all tier‑one brands offered by the company.
• Complete programming of advanced systems (Savant)
• Support of legacy and/or third‑party products and systems
• Complete understanding of multi‑room systems and setup
• Advanced understanding of security system programming and design
• Manage direct reports, including all other technicians.
• Mentor new hires and be available for questions from all levels of technicians.
• Basic programming, not advanced, for implementation of new systems.
• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Extensive consumer and enterprise‑grade network knowledge
• Ability to infrequently work on rotating “on-call” service schedule
• Proficient in all Senior level qualifications
• Assist in training and evaluation of up to Senior level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check
• Minimum of 3 years of field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Compensation: $27.00 - $35.00 per hour

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.

According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!

Benefits of working in Smart Home Integration

Opportunity for Growth

Gain In-Demand Skills

If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!

Gain In-Demand Skills

As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.

Benefits of working in the Smart Home Integration Industry

Opportunity for Growth

Gain In-Demand Skills

I love doing AV because I find it interesting, challenging, and pretty dang cool. Every job is different and I enjoy the variety. It’s fun to get presented with an unusual request or scenario that forces you to get creative and think around corners. I also love getting to play with all the new tech that comes out and it’s satisfying when you can really deliver that ‘wow’ factor to a client.

How many years of technician experience do you have? *

What home control systems do you have experience with? *