Lead Low-Voltage Technician/Programmer

ProSource Buying Group; Franklin (VA); On-site; USD 35,817 - 55,104; Full time

Benefits offered by this job

Paid Vacation Time

Paid Holiday

Matching Retirement plan

Job summary

A leading AV integration firm is seeking a Control Systems Programmer / Lead Technician to program and troubleshoot audio-visual systems. This role requires strong communication skills and experience with Elan and Control4 programming. If you have a passion for technology and exceptional customer service, we encourage you to apply. The job offers a full-time schedule with competitive pay, ranging from $26-$40 per hour, based on experience.

Qualifications

• 2+ years’ experience as an Elan and/or Control4 Programmer.
• 3+ years’ experience as an Audio-Video Installer or Low Voltage Installer.
• Strong time management and self-motivation skills.

Responsibilities

• Program and troubleshoot audio-visual systems.
• Provide technical assistance to clients and staff.
• Communicate project updates to management.

Skills

AV systems knowledge

Communication skills

Troubleshooting skills

Elan and Control4 programming

Problem-solving skills

Education

High school diploma or equivalent

Tools

D-Tools

Microsoft Office

Job description

A leading systems integrator of audiovisual and network systems, is seeking an Control Systems Programmer / Lead Technician in Nashville, TN. The ideal candidate will have demonstrated experience with AV systems and be able to effectively communicate technical concepts. The candidate who is working in high-end residential and corporate sites, installing the finest quality audio, video, network wiring and components are also encouraged to apply for this job.

A Control Systems Programmer / Lead Technician is responsible for programming control systems, planning, rack dressing, wiring, connecting, installation, commissioning and servicing a wide variety of audio‑visual systems and equipment. An AV Technician must excel in customer service skills and be capable of effective communication with clients, management and fellow employees.

Requirements include above average proficiency in all responsibilities associated with the position and the capability to effectively work independently. An AV Technician will be required to interface with the Project Managers as needed and deliver consistent, accurate and timely results. It is expected that an AV Technician will provide direction and technical expertise to other team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Program, troubleshoot and update software to optimize system performance
• Elan and Control4 configuration, setup, installation and programming
• Analyze and ensure security and integrity of all systems and data
• Provide technical assistance and resolve related issues for clients and staff
• Collaborate with internal and support team to ensure client needs are met
• Develop and implement system recovery protocols in the event of destruction of all or part of the system or components
• Solve problems that arise with client’s project
• Report progress of projects directly to management
• Initiate communication with clients and keep them updated on the status of project
• Visit job sites for evaluation

Additional Duties Could Include

• Assist with low voltage pre‑wire of new homes based on designs/blueprints
• Install low voltage trim components (in‑wall/in‑ceiling speakers, wall plates, etc)
• Install televisions and electronic components based on designs/blueprints
• Plan, assemble, install and terminate AV equipment racks and head‑ends with an emphasis on dressing the rack cleanly and professionally. Must be detail oriented.
• Install, terminate, test and label a variety of low voltage and AV‑specific cable types: CAT5/6, coax cable, speaker wire, line‑level audio, etc.
• Install and properly support a variety of AV components including but not limited to video displays, projectors, projection screens and speakers
• Read and understand blueprints and AV system schematic diagrams
• Identify cable paths and relay site survey information to project managers
• Perform start‑up and debugging of AV systems. (Experience with Elan and Control 4 Systems is preferred)
• Effectively troubleshoot, diagnose and repair any system or component level equipment failures with ability to use and understand various test equipment including a digital multi‑meter
• Effectively perform “configuration level” programming of various systems
• Maintain records by documenting installation, time and material
• Complete all assigned tasks within the specified cost budget and schedule
• Stay current with all mandatory safety requirements and follow established safety practices
• Willingly share knowledge and best trade practices with fellow employees
• Perform other related duties as required or assigned

QUALIFICATIONS

• 2+ years’ experience as an Elan and/or Control 4 Programmer
• 3+ years’ experience as an Audio‑Video Installer or Low Voltage Installer working on residential and/or commercial projects.
• Experience working with clients and vendors in a professional manner
• Must be able to effectively explain technical concepts to non‑technical users
• Outstanding oral and written communication skills – clear, direct, detailed
• Microsoft Office proficient is a must
• D‑Tools Experience is preferred
• Elan and/or Control 4 Certified Programmer preferred
• Strong time management and problem‑solving skills. Self‑motivated.
• Familiar with all NFPA, NEC and OSHA codes and standards
• High school graduate (minimum) plus substantial related experience
• Must be able to pass criminal background check, have a valid license, clean driving record, and pass drug screening.

Job Type: Full‑time

Pay: $26‑$40 / hour based on the installer’s experience in the industry

• Paid Vacation Time
• Paid Holiday
• Matching Retirement plan

Schedule: Monday to Friday
Day shift
Overtime

Soundscapes is a local provider of AV and IT technology services, with over 18 years of bringing the best audio/video entertainment system and finest control solutions to Nashville, TN, homes and businesses. Our mission is to provide extraordinary and lasting experiences through exceptional service and professionalism for our clients while creating a culture where teamwork is valued above all else.

Compensation: $26.00 - $40.00 per hour

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.

According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!

Benefits of working in Smart Home Integration

Opportunity for Growth

Gain In-Demand Skills

As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.

I love doing AV because I find it interesting, challenging, and pretty dang cool. Every job is different and I enjoy the variety. It’s fun to get presented with an unusual request or scenario that forces you to get creative and think around corners. I also love getting to play with all the new tech that comes out and it’s satisfying when you can really deliver that ‘wow’ factor to a client.