Master Stylist

ULTA Beauty; Toms River (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading beauty retailer as a Master Stylist, where you will engage with guests, provide exceptional hair services, and contribute to a collaborative team environment. This role emphasizes guest satisfaction, sales performance, and professional development within a supportive organization.

Qualifications

• Relevant work experience required.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.

Responsibilities

• Perform hair services including cuts, color, and styling.
• Achieve weekly sales goal of $1250 through excellent guest service.
• Develop strong guest relationships through consultations.

Skills

Proficiency in latest salon techniques

Strong communication skills

Ability to build and maintain strong customer relationships

Education

Cosmetology license

Job description

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry-leading beauty professionals share their expertise and build authentic communities, creating a true sense of belonging while driving innovative industry changes.

Enjoy robust organizational support, increased investment, and opportunities for personal growth within a stable company.

Join us as we shape the future of beauty services.

GENERAL SUMMARY & SCOPE

The Master Stylist engages with guests, consulting on hair care needs, recommending products and services, and delivering quality professional services focused on the guest’s overall look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) by emphasizing performance, guest service, and adherence to operating procedures and standards. Passion for the beauty industry, exceptional guest service, and product knowledge are essential.

PRINCIPAL DUTIES & RESPONSIBILITIES

The Master Stylist embodies Ulta Beauty’s mission, vision, and values, performing duties including:

Performance

• Perform hair services such as design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (where applicable).
• Achieve or surpass a weekly sales goal of $1250 through excellent guest service and contribute to retail and service sales, guest loyalty, and retail shrink goals.
• Conduct product demonstrations to enhance sales and guest experience.
• Support in-store events, promotions, and marketing efforts to deliver exceptional guest experiences.
• Stay informed on industry trends, products, and services, understanding their ingredients and benefits.
• Maintain consistent attendance.

People

• Develop strong guest relationships through consultations and tailored recommendations.
• Serve all guests efficiently, including walk-ins.
• Collaborate with skin therapists and retail teams for a comprehensive guest experience.
• Build professional relationships with peers and brand partners to enhance guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory training and meetings for professional development.

Process

• Ensure compliance with company policies, procedures, and standards.
• Follow safety, sanitation, and infection control protocols, adhering to state guidelines.
• Follow established service protocols for consistency and quality.
• Use booking systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain cleanliness and operational standards of the salon and store areas.
• Adhere to the dress code.
• Follow loss prevention practices to protect company assets and provide excellent service.
• Perform other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• Cosmetology license

Experience

• Relevant work experience required

Skills

• Proficiency in latest salon techniques across all service categories and ability to develop skills further.
• Proficiency with salon equipment and chemicals.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Strong communication skills.
• Ability to work independently and collaboratively.
• Capability to build and maintain strong customer relationships and clientele.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.

WORKING CONDITIONS

• Mobility, lifting up to 10 lbs, bending, reaching, twisting, and standing for long periods.
• Coordination and manipulation of objects during shifts.

If an associate has a disability preventing them from performing essential functions, the company will engage in an interactive process to determine reasonable accommodations.

ABOUT

Ulta Beauty (NASDAQ: ULTA) is North America’s largest beauty retailer, offering a wide range of products and salon services. We are committed to diversity and inclusion in employment, considering all qualified applicants.