We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry-leading beauty professionals share their expertise and build authentic communities, fostering a true sense of belonging while driving innovative industry changes.
Enjoy robust organizational support, ongoing investments, and opportunities for personal growth within a stable and strong company.
Join us as we shape the future of beauty services and be part of this transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist engages with guests, consulting on hair care needs and recommending products and services. They deliver high-quality professional services focused on the guest’s overall look, supporting the Experience Manager (SM) and Assistant Services Manager (ASM) through performance, people, and process. A passion for the beauty industry, exceptional guest service, and product knowledge are essential.
PRINCIPAL DUTIES & RESPONSIBILITIES
The Master Stylist exemplifies Ulta Beauty’s mission, vision, and values through the following duties:
Performance
- Perform hair services including design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (where applicable).
- Achieve or surpass a weekly sales goal of $1250 and meet productivity targets for hair services, contributing to store sales, guest loyalty, and retail shrink goals.
- Conduct product demonstrations to enhance sales and guest experience.
- Support in-store events, promotions, and marketing initiatives to elevate guest experience.
- Stay informed on industry trends, products, and services, and communicate their benefits to guests.
- Maintain consistent attendance.
People
- Build guest relationships through consultations and tailored recommendations.
- Serve all guests efficiently, including walk-ins.
- Collaborate with skin therapists and retail teams for a comprehensive guest experience.
- Develop professional relationships with peers and brand partners for collaborative success.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory training and meetings for professional development.
Process
- Ensure compliance with company policies, procedures, and standards.
- Follow safety, sanitation, and infection control protocols, adhering to state guidelines.
- Follow established service protocols for consistent guest experiences.
- Use booking and client management systems effectively.
- Communicate supply needs to the Experience Manager.
- Maintain cleanliness and operational standards in the salon and store areas.
- Adhere to the dress code and loss prevention practices.
- Perform other operational duties as assigned.
JOB QUALIFICATIONS
Education: Cosmetology license
Experience: Relevant prior work experience required
Skills:
- Proficiency in latest salon techniques across all service categories and ability to develop skills further.
- Proficiency with equipment and chemicals used in services.
- Ability to demonstrate and sell professional hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain client relationships and grow a clientele.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Continuous mobility and physical activity during shifts.
- Ability to lift/move up to 10 lbs.
- Frequent bending, reaching, twisting, and standing for long periods.
Ulta Beauty engages in an interactive process to provide reasonable accommodations for associates with disabilities to perform essential functions.