Master Stylist

ULTA Beauty; Shawnee (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

ULTA Beauty is seeking a Master Stylist to engage with guests and provide exceptional hair care services. This role involves performing various hair services, achieving sales goals, and fostering strong customer relationships. Candidates must possess a cosmetology license and demonstrate proficiency in salon techniques. Join a dynamic team and contribute to a transformative beauty experience.

Qualifications

• Relevant prior work experience required.
• Flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

• Perform hair services such as cuts, color, and styling.
• Build guest relationships through consultations.
• Ensure compliance with company policies and safety standards.

Skills

Proficiency in latest salon techniques

Strong communication skills

Ability to build and maintain strong customer relationships

Education

Cosmetology license

Job description

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, industry’s esteemed beauty leaders share their expertise, building authentic community and creating a real sense of belonging. They strategize exciting innovations to revolutionize the industry.

Enjoy robust organizational support, increasing investments, personal empowerment, and growth opportunities within a company of unwavering strength and stability.

Be part of the future of beauty services and the ongoing transformation.

GENERAL SUMMARY & SCOPE

The Master Stylist engages with guests, consulting on hair care needs and recommending products and services. They deliver quality professional services focusing on the guest’s total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through performance, people, and process management. A passion for the beauty industry, exceptional guest service, and product knowledge are essential.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

The Master Stylist demonstrates Ulta Beauty’s mission, vision, and values through:

Performance

• Perform hair services such as design, cuts, color, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup, and ear piercing (where applicable).
• Achieve or surpass a weekly sales goal of $1250 and meet productivity targets for hair services, contributing to retail and service sales, guest loyalty, and retail shrink reduction.
• Conduct product demonstrations to enhance sales and guest experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed on industry trends, products, and services to better serve guests.
• Maintain consistent attendance.

People

• Build guest relationships through consultations and tailored recommendations.
• Serve all guests promptly and efficiently, including walk-ins.
• Collaborate with skin therapists and retail teams for a comprehensive guest experience.
• Foster professional relationships with peers and brand partners.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend trainings and meetings for professional development.

Process

• Ensure compliance with company policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures, adhering to state guidelines.
• Follow established service protocols for consistency and excellence.
• Use booking and client management systems effectively.
• Communicate supply needs to the Experience Manager.
• Maintain store cleanliness and operational standards.
• Adhere to the dress code.
• Follow loss prevention practices and deliver excellent guest service.
• Perform other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• Cosmetology license

Experience

• Relevant prior work experience required

Skills

• Proficiency in latest salon techniques and ability to develop skills in all service categories.
• Proficiency with equipment and chemicals used in technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Strong communication skills.
• Ability to work independently and collaboratively.
• Ability to build and maintain strong customer relationships and clientele.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.

WORKING CONDITIONS

• Continuous mobility, lifting up to 10 lbs., bending, reaching, twisting, and standing for long periods.
• Ability to manipulate objects continuously during shift.

If an associate has a disability preventing them from performing essential functions, the company will engage in an interactive process to determine reasonable accommodations.