Master Service Technician

Jobvite, Inc.; Springfield (VA); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Company Vehicle & Cell Phone

Uniforms Provided

Meters & Test Equipment

Continuing Education

Industry Certification

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance (corpor

Life Insurance (company paid)

Sign-On Bonus Available For Qualified

Job summary

Whaley Foodservice, LLC is a leading Southeast commercial kitchen equipment repair company with 600+ employees across 31 locations. We are hiring a highly capable technician to maintain and repair customer equipment, mentor others, and participate in on-call shifts.

Pay ranges from $40.00–$52.00 per hour with generous benefits. The role requires CFESA certification coverage (three of four), a valid driver’s license, and at least one year of experience.

Qualifications

• Must be at least 18 years old.
• Background check and drug screen required.
• Valid driver's license with safe driving record.
• CFESA Master Technician with three of the four CFESA certifications.
• 1 year of applicable field experience.

Responsibilities

• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
• Communicate professionally with customer regarding required repairs and status.
• Use proper tools for repair, including hand tools and power tools.
• Monitor truck stock to ensure required parts are stocked on vehicle.
• Maintain service vehicle, tools and uniforms.
• Work independently with daily supervision.
• Participate in weekend/holiday on-call rotation and overtime as needed.
• Adhere to all SAFETY policies and procedures.

Skills

Troubleshooting

Leadership/mentoring

Safety compliance

Customer service

Education

CFESA Master Technician with three of the four CFESA certifications

1 Year of applicable experience

Valid Driver's license

Job description

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Visit "Whaley Careers" to find your place to grow.
www.whaleyfoodservice.com/careers

Pay Rate: $40.00-52.00/hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

CONTACTS:

• Internal – Daily with branch staff; occasionally with corporate staff.
• External – Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

WE OFFER:

Sign-On Bonus Available For Qualified Technicians

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program – share in our company’s success!

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.