Master Scheduler

TentCraft; Traverse City (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability & life insurance

Paid time off

Job summary

TentCraft in Traverse City, MI seeks a Master Scheduler to balance the Demand Plan with the Production Schedule across print, sewing fabrication, metal fabrication, frame tent fabrication and final inspection. You’ll manage Work Orders, slot new orders, and optimize capacity while hitting customer in-hand dates.

This role rewards process improvement, requires strong organization, clear communication, and the ability to juggle many moving parts.

Qualifications

• In-depth knowledge of TentCraft systems; Kenandy, Salesforce, physical production systems.
• Immense attention to detail; there will be a lot of moving parts.
• Outstanding personal organization; you will get emails, calls, in-person questions, possibly simultaneously.
• Excellent communication skills; the ability to talk to anybody and everybody.
• Creativity and drive; help build this process and continue to improve it.
• Strong desire to Make it Better!

Responsibilities

• Managing the overall factory schedule as it pertains to Work Orders and Shipment Plans; balancing capacity plans from the Print, Sewing Fabrication, Metal Fabrication, Frame Tent Fabrication and Final Inspection departments.
• Working with Client Service Reps to slot new Work Orders into the production queues and prioritize accordingly.
• Arranging existing Work Orders in the production queues when necessary.
• Processing re-worked jobs to ensure they return to the right step in the process.
• Optimizing the production schedule using lead times and capacity plans.
• Scheduling and coordinating dedicated freight for some customer shipments using lead times, capacity plans and carrier transit times to hit In Hand Dates.
• Collaborating with Client Services, Carriers & Supply Chain on logistics-related needs and issues.
• Maintaining lead times and capacity requirements with all TentCraft and Customer order needs.
• Planning and implementing Capacity Splits on customer orders.
• Communicating with VP of Manufacturing on constraint levels to decide on new machines or hires.

Skills

Attention to detail

Excellent communication

Strong organizational skills

Creativity and drive

Team collaboration

Tools

Kenandy

Salesforce

Production systems

Job description

Rooted in humility, hard work, and some fun and a little weirdness (one of our six ‘Guiding Principles’), TentCraft is a capabilities rich manufacturer with a no-shame obsession with the world of experiential and outdoor marketing. We live, work and play in Traverse City, Michigan, and while you’ll find our work nationwide, we operate together from a single facility. Everything we design, engineer, build, print and sew happens under one roof and is proudly American made. Long story short, we’re one big talented team of LEAN thinkers dedicated to Make it Better from sea to shining sea for our clients and our TentCraft family. We’ve always got continuous improvement on our minds and creative solutions are our jam, so if we need to get a little scrappy to make magic actually happen, we’re down for that.

What we are looking for:

We are looking for a Master Scheduler to be responsible for balancing and merging the Demand Plan (Sales) with the Supply Plan (Production). This person will create and manage all production schedules to fulfill customer requirements while maintaining department-specific capacity levels. The Master Scheduler must thrive in a structured environment where staying within Department Capacity parameters is key. Long story short, we need a puzzle-loving, rule-following individual who likes to take a lot of small pieces and create a masterpiece.

• Managing the overall factory schedule as it pertains to Work Orders and Shipment Plans; balancing the capacity plans from the Print, Sewing Fabrication, Metal Fabrication, Frame Tent Fabrication and Final Inspection departments.
• Working hand in hand with our Client Service Reps slotting new Work Orders into succession to properly prioritize (and re-prioritize!) the production queues.
• Arranging existing Work Orders in the production queues when necessary.
• Processing re-worked job to ensure they make it back to the right step in the process
• Optimizing the production schedule using lead times and capacity plans.
• Scheduling and coordinating dedicated freight for some customer shipments using lead times, capacity plans and carrier transit times to hit the customer’s In Hand Date.
• Working with Client Services, Carriers & Supply Chain Department with Logistics-related needs and issues. (Delivery Exceptions, Shipping Estimates, Reconsignment of Freight, etc.)
• Maintaining lead times and capacity requirements with all TentCraft and Customer order needs.
• Planning and implementing Capacity Splits on customer orders.
• Communicating with VP of Manufacturing on hard and soft constraint levels in the factory to help make decisions on new machines, new employees, etc.

What you need:

• Cover Letter: We encourage you to include a brief cover letter that shares insights beyond your resume. This could be as simple as one sentence! This helps us better understand your unique qualifications and ensures we focus our time and energy on the best-fit candidates.
• In-depth knowledge of all TentCraft systems; Kenandy, Salesforce, physical production systems.
• Immense attention to detail, there will be a lot of moving parts.
• Outstanding personal organization; you will get emails, calls, in-person questions. Possibly simultaneously!
• Excellent communication skills, we need you to be able to talk to anybody and everybody.
• Creativity and Drive, we are counting on you to help build this process and continue to improve it.
• Strong desire to Make it Better!

What we'll give you:

• All of the training and ongoing support you could ever ask for
• A flexible work schedule. Work/life balance is important to us, and we encourage you to be active outside the office!
• A work culture that encourages and challenges you to grow and have fun doing it

Physical Requirements:

• Be able to remain in a stationary position 60% of the time
• Occasionally move about inside the office to communicate with coworkers in different departments, office printers, etc.
• Constantly operates a computer and other office productivity machinery, such as a copy machine, phone and computer printer

You’ll love working here if:

• Company culture matters to you
• You want to work for a company that can communicate their 1, 5 and 10-year vision and show you a roadmap
• You recognize that tools and technology play a key role in driving productivity and results

What we’ll give you:

• A market competitive compensation package including health, dental, vision, disability and life insurance plans
• 3 weeks of paid time off in your first year plus 7 paid Holidays!
• Matching 401k (ROTH or Traditional)
• Annual Health and Wellness reimbursement
• Plant reimbursement (yep, we pay you to put a plant in the office!)
• Child care costs could be reduced by 66%, TentCraft participates in the Tri-Share Child Care program for Preschool, Child Care, before and after school care and summer programs. (State of MI pays 1/3, TentCraft pays 1/3 and employee pays 1/3 of childcare cost)
• A work culture to be proud of, we respect one another, accomplish a TON, and have fun doing it!

Bottom line:

A few years ago, we were a start-up company. Flash forward to now; we’ve experienced rapid and sustainable growth by hiring A+ people who support our goals to gain market share from our competitors, introduce new products and provide turn-key service to our clients. If you can bring that to the table, we’re going to serve up some good stuff, too; it’s an awesome work environment with great leadership and guidance, and a unique opportunity to see your work in some really cool projects. You’ve got to be someone who isn’t scared of trying something new and hunkering down to get the work done, so if that’s you, we’ve got room at our table. You can sit with us.

TentCraft, Inc. is an equal opportunity employer and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state or local law.