Master Scheduler

Watts Water; Franklin (NH); On-site; USD 100,000 - 130,000; Full time

Job summary

Watts Water in Franklin, NH is seeking a Senior Production Planner to oversee master scheduling and align capacity with demand. You will partner with Sales, Operations, Procurement, and Leadership to translate forecasts into actionable production plans and inventory strategies.

The role requires 10+ years of planning experience, strong SAP and Power BI skills, and leadership capabilities to coach a team of 6–10 associates. Onsite position with travel <10% and impact across value streams.

Qualifications

• 10+ years of planning and/or master scheduling experience.
• High level of proficiency with SAP and Power BI or similar analytical platform.
• Demonstrated ability to read, produce, and analyze operational data and develop planning strategies that support business objectives.
• Strong problem-solving, organizational, and decision-making skills.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Responsibilities

• Develop, maintain, and execute master production schedules that align operational capacity with customer demand, inventory objectives, and strategic business goals.
• Partner with Sales, Operations, Procurement, and Leadership teams in the S&OP process to ensure objectives align with forecasts, production plans and workforce planning.
• Develop and implement short- and long-range production planning strategies, utilizing demand trends, capacity analysis, and inventory data to minimize changeovers and maximize productivity.
• Provide SAP Super User support, leadership, and coaching for Planning and Scheduling activities.
• Communicate production schedules, capacity constraints, inventory and labor risks, and strategic planning recommendations to senior leadership.
• Balance Make-to-Stock, Make-to-Order, and Assembly-to-Order product lines; optimize safety stock, WIP, and Kanban levels; maintain target fill rates.
• Provide support regarding sales orders, inventory concerns, and escalation of critical customer orders while aligning with business priorities.
• Supervise team members, develop succession plans, support growth, set departmental goals and KPIs.
• Collaborate with Quality, Distribution Centers, Manufacturing, and Supply Chain stakeholders to address issues and mitigate risks.
• Lead continuous improvement initiatives focused on waste elimination, material flow, inventory optimization, and schedule adherence.
• Assume responsibility for other projects and duties as assigned.

Skills

Planning experience

Data analysis

Team leadership

Education

Bachelor's degree or equivalent related experience

Lean Six Sigma Green/Black Belt

Tools

SAP

Power BI

Job description

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

Scope of Position

The individual in this critical role is responsible for the oversight and strategic planning of production schedules, ensuring that resources, materials, and labor (capacity) are effectively aligned with short-term operational requirements and long-term business objectives for each Value Stream. The role serves as a key partner to Operations, Materials, Sales, Supply Chain, and senior leadership in translating business forecasts and organizational priorities into executable production and inventory strategies.

This position is responsible for supervising 6-10 production planning associates, providing leadership for day-to-day execution while developing planning strategies that maximize productivity, optimize inventory investment, improve service levels, minimize changeovers, and support business growth.

This position reports to the Materials Manager, is onsite and is based in Franklin, NH.

Primary Job Duties and Responsibilities

• Develop, maintain, and execute master production schedules that align operational capacity with customer demand, inventory objectives, and strategic business goals while optimizing flow within value streams to support strategic decision-making and growth initiatives.
• Partner with Sales, Operations, Procurement, and Leadership teams in the Sales & Operations Planning (S&OP) process to ensure business objectives align with demand forecasts, production plans and workforce planning.
• Develop and implement short- and long-range production planning strategies, utilizing demand trends, sales forecasts, capacity analysis, and inventory data to minimize changeovers, maximize productivity, and improve service performance, schedule attainment, and supply chain effectiveness across all operations.
• Provide SAP Super User support, leadership, and coaching for all Planning and Scheduling activities while identifying opportunities to improve systems utilization and planning effectiveness.
• Responsible for clearly communicating production schedules, capacity constraints, inventory and labor risks, and strategic planning recommendations to senior leadership.
• Develop and execute inventory and production planning strategies by balancing Make-to-Stock (MTS), Make-to-Order (MTO), and Assembly-to-Order (ATO) product lines; optimizing safety stock, WIP, and Kanban levels; and maintaining target fill rates while supporting customer service, inventory, and operational performance objectives.
• Provide agent support regarding sales orders, inventory concerns, and escalation of critical customer orders while ensuring alignment with overall business priorities.
• Supervise team members, develop succession plans, support professional growth and development, and build organizational capability. Establish departmental goals, performance measures, and key performance indicators (KPIs) that align with plant and organizational objectives.
• Collaborate with Quality, Distribution Centers, Manufacturing, and Supply Chain stakeholders to proactively address issues, mitigate risks, and support strategic business initiatives.
• Lead continuous improvement initiatives focused on eliminating waste, improving material flow, optimizing inventory levels, increasing schedule adherence, and strengthening end-to-end planning processes through data-driven analysis and root-cause problem solving.
• Assume responsibility for other projects and duties as assigned by the Materials Manager or Company management.

Travel Requirements: Less than 10%

Required Qualifications

• 10+ years of planning and/or master scheduling experience.
• High level of proficiency with SAP and Power BI or similar analytical platform.
• Demonstrated ability to read, produce, and analyze operational data and develop planning strategies that support business objectives.
• Strong problem-solving, organizational, and decision-making skills.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.

Preferred Qualifications

• Bachelor's degree or equivalent related experience.
• Lean training with Six Sigma Green or Black Belt certification strongly preferred.
• Exp