Master Platform Engineer - SaaS Debt Recovery System Expertise

PRA Group (Nasdaq: PRAA); Charlotte (NC); On-site; USD 180,000 - 240,000; Full time

Job summary

PRA Group is seeking an enterprise platform engineering leader to architect and guide the modernization of its debt recovery systems. The role requires steering cross-functional teams, defining standards, and delivering multi-year transformation across cloud, data migration, and vendor integrations.

You will operate as a technical authority with senior stakeholders, shaping platform direction and governance while ensuring alignment to business outcomes.

Qualifications

• Must have experience with implementing a leading enterprise-level SaaS Debt Recovery System, driving architectural and engineering direction.
• 12+ years of progressive experience in software engineering, platform engineering, or systems architecture.
• Demonstrated experience defining enterprise-level architecture, standards, and technical strategy.
• Proven ability to lead large-scale, multi-system transformations (modernization, cloud migration, or vendor platform integration).
• Experience influencing executive stakeholders and cross-functional leadership.
• Track record of introducing new technologies, methodologies, or engineering practices at scale.
• Expert: Distributed systems architecture, platform engineering, and CI/CD ecosystems.
• Expert: Cloud-native architecture, including governance of cloud platform designs and operating models.
• Advanced/Expert: Enterprise data migration strategy, integration patterns, and system interoperability across complex environments.
• Expert: Definition and governance of engineering standards, architectural principles, and platform operating models.
• Expert: Strategic problem decomposition and solution design across multiple domains, systems, and business functions.
• Expert: Executive communication and organizational technical influence, including shaping decisions at senior leadership levels.
• Advanced/Expert: Enterprise data platform architecture and integration strategies across database technologies (MS SQL Server, Azure SQL, Oracle Exadata, OCI).
• Expert: Migration strategies for legacy-to-cloud platform transformations with governance of execution across programs.
• Leadership of multi-stream, cross-functional technology initiatives with enterprise-wide impact.
• Definition of platform implementation approaches, operating models, and governance for build, release, environment management.
• Definition of standards and governance models for system configuration and customization (workflows, RBAC, change governance).
• Definition of enterprise testing strategies and quality governance (UAT readiness, business validation).
• Definition of enterprise integration patterns and standards (real-time APIs, batch/ETL).
• Influence on executive stakeholders and governance models across business and technology.
• Recognized authority: Platform engineering practices and long-term technical direction.
• Leader in innovation: adoption of new engineering methodologies and platform capabilities.
• Strategic leader: framing complex enterprise challenges into multi-stream roadmaps.

Responsibilities

• Platform Strategy & Architecture: Define and evolve the enterprise platform engineering strategy, including standards for build, release, environment management, and integration patterns.
• Establish architectural direction for core systems, ensuring scalability, resiliency, and alignment with long-term strategy.
• Introduce and institutionalize new platform capabilities, tooling frameworks, and engineering practices.
• Enterprise Technical Leadership: Serve as a recognized SME across platform engineering, influencing architectural decisions and technical direction across programs.
• Lead resolution of the most complex technical challenges across multiple systems, disciplines, and teams.
• Shape and govern cross-functional technical decisions across applications, data, security, and infrastructure.
• Drive large-scale transformation initiatives (core collections modernization, cloud migration, platform consolidation) with multi-year impact.
• Identify emerging technology opportunities and define new approaches, methodologies, and standards for platform engineering.
• Translate enterprise strategy into actionable platform initiatives and execution models.
• Delivery Oversight & Outcomes: Provide strategic oversight of platform delivery across build, release, integration, and data migration domains.
• Ensure successful execution of milestones such as UAT readiness, go-live, and stabilization through governance.
• Remove systemic delivery blockers by redefining processes and operating models.
• Engineering Excellence & Standards: Establish enterprise standards for CI/CD, automation, observability, reliability engineering, and platform reuse.
• Define and enforce best practices for testing, deployment, and environment consistency.
• Drive continuous improvement at the organizational level.
• Mentorship & Organizational Influence: Mentor senior engineers and technical leads, raising overall capability.
• Act as a thought leader and advisor to engineering leadership and executives.
• Influence talent strategy and technical career progression frameworks.
• <b>Operates as a technical authority and enterprise-level individual contributor</b>
• Influences multiple teams, programs, and domains without direct reporting authority
• Provides direction to senior engineers, architects, and program leaders
• Accountable for enterprise-wide technical outcomes, not just team delivery

Skills

Platform engineering

Distributed systems

Cloud-native architecture

CI/CD

Executive communication

Job description

Provides enterprise-level technical leadership and architectural direction for a Debt Recovery System platform, engineering across the core collections ecosystem, defining long-term strategies, standards, and scalable operating models for build, integration, data migration, and release management. Shapes cross-functional technology decisions spanning applications, data, security, and infrastructure, and drives the development of new platform capabilities to support organizational objectives. Acts as a recognized authority influencing multi-year transformation initiatives, including system modernization, vendor integration, and cloud adoption, while ensuring alignment to enterprise architecture and business outcomes.

This is a hybrid position working onsite in the office 3 days per week.

Note: We are not able to provide visa sponsorship now or in the future.

Experience Requirements:

• Must have experience with implementing a leading an enterprise level SaaS Debt Recovery System, driving architectural and engineering direction
• 12+ years of progressive experience in software engineering, platform engineering, or systems architecture
• Demonstrated experience defining enterprise-level architecture, standards, and technical strategy
• Proven ability to lead large-scale, multi-system transformations (e.g., modernization, cloud migration, or vendor platform integration)
• Experience influencing executive stakeholders and cross-functional leadership
• Track record of introducing new technologies, methodologies, or engineering practices at scale
• Expert: Distributed systems architecture, platform engineering, and continuous integration/continuous delivery (CI/CD) ecosystems
• Expert: Cloud-native architecture, including definition and governance of cloud platform designs and operating models
• Advanced/Expert: Enterprise data migration strategy, integration patterns, and system interoperability across complex environments
• Expert: Definition and governance of engineering standards, architectural principles, and platform operating models
• Expert: Strategic problem decomposition and solution design across multiple domains, systems, and business functions
• Expert: Executive communication and organizational technical influence, including the ability to shape decisions at senior leadership levels
• Advanced/Expert: Definition of enterprise data platform architecture and integration strategies across database technologies, including Microsoft SQL Server, Azure SQL, Oracle Exadata, and Oracle Cloud Infrastructure (OCI)
• Expert: Definition of enterprise migration strategies for legacy-to-cloud platform transformations, including governance of execution across programs
• Expert: Leadership of multi-stream, cross-functional technology initiatives with enterprise-wide impact
• Expert: Definition of platform implementation approaches, operating models, and governance frameworks across build, release, and environment management
• Expert: Definition of standards and governance models for system configuration and customization, including workflow design, rules management, role-based access controls, and change governance
• Expert: Definition of enterprise testing strategies and quality governance frameworks, including User Acceptance Testing (UAT) readiness and business validation models
• Expert: Definition of enterprise integration patterns and standards, including real-time application programming interfaces (APIs) and batch/Extract, Transform, Load (ETL) processing
• Expert: Influence on executive stakeholders and definition of governance models across business and technology organizations
• Recognized authority: Platform engineering practices, shaping organizational standards and long-term technical direction
• Leader in innovation: Drives creation and adoption of new engineering methodologies, platform capabilities, and architectural patterns across the enterprise
• Strategic leader: Identifies and frames complex enterprise challenges and translates them into multi-stream initiatives and long-term technical roadmaps

Key Responsibilities (other duties may be assigned):

Platform Strategy & Architecture (25%)

• Define and evolve the enterprise platform engineering strategy, including standards for build, release, environment management, and integration patterns
• Establish architectural direction for core systems, ensuring scalability, resiliency, and alignment with long-term business and technology strategy
• Introduce and institutionalize new platform capabilities, tooling frameworks, and engineering practices

Enterprise Technical Leadership (20%)

• Serve as a recognized subject matter expert and authority across platform engineering, influencing architectural decisions and technical direction across programs
• Lead resolution of the most complex, ambiguous technical challenges spanning multiple systems, disciplines, and teams
• Shape and govern cross-functional technical decisions across applications, data, security, and infrastructure
• Drive large-scale transformation initiatives (e.g., core collections modernization, cloud migration, platform consolidation) with multi-year impact
• Identify emerging technology opportunities and define new approaches, methodologies, and standards for platform engineering
• Translate enterprise strategy into actionable platform initiatives and execution models

Delivery Oversight & Outcomes (15%)

• Provide strategic oversight of platform delivery across build, release, integration, and data migration domains
• Ensure successful execution of critical milestones such as UAT readiness, go-live, and stabilization through governance and decision frameworks
• Remove systemic delivery blockers by redefining processes, operating models, or architecture

Engineering Excellence & Standards (10%)

• Establish enterprise standards for CI/CD, automation, observability, reliability engineering, and platform reuse
• Define and enforce best practices for testing, deployment, and environment consistency
• Drive continuous improvement at the organizational level

Mentorship & Organizational Influence (10%)

• Mentor senior engineers and technical leads, raising the overall technical capability of the organization
• Act as a thought leader and advisor to engineering leadership and executive stakeholders
• Influence talent strategy, capability development, and technical career progression frameworks

Operates as a technical authority and enterprise-level individual contributor

• Influences multiple teams, programs, and domains without direct reporting authority
• Provides direction to senior engineers, architects, and program leaders
• Accountable for enterprise-wide technical outcomes, not just team delivery