Master Field Technician

Gregory Pool Equipment Company; Hope Mills (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Gregory Pool Equipment Company in Hope Mills, NC is seeking a skilled technician to perform expert level repairs on material handling equipment. Applicants should have at least six years of experience and the ability to troubleshoot various components effectively.

The role includes operating a service vehicle, complying with safety standards, and dealing with customers directly. A high school education or GED and substantial equipment knowledge are necessary. Join a company that values commitment and excellence in service.

Qualifications

• 6 years of experience on Yale, Clark or similar equipment.
• Must understand equipment systems like engines, hydraulics, electrical, etc.
• Must be able to lift or position parts up to 95 pounds.

Responsibilities

• Perform expert level repairs on material handling equipment.
• Use manuals to troubleshoot various components.
• Conduct inspections and preventative maintenance.

Skills

Expert level repairs on material handling equipment

Troubleshooting using diagnostic equipment

Using hand and power tools

Preventative maintenance

Problem-solving skills

Education

High school education or GED

Tools

Diagnostic equipment

Service vehicle

Power washer

Job description

PRIMARY FUNCTION

The primary function of this position is to perform expert level repairs on material handling equipment by trouble shooting using diagnostic equipment and manuals while working in the field.

ESSENTIAL DUTIES

• Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
• Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, transmissions, or other components on material handling equipment.
• Use lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
• Use hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on engines, engine fuel systems, transmissions, & other components.
• Use miscellaneous resources & computers to reference parts, get information about parts & enter data into record systems.
• Use hand & power tools to disassemble/re assemble parts or equipment, drains fluids into tubs, cleans parts with rags, cleaners, power washer.
• Climb up onto, under, & into vehicles, uses hand & power tools to disassemble/reassemble sheet metal, engines, transmissions, fuel systems, & other parts or equipment.
• Replaces pumps, batteries, radiators, bearings, seals, wiring, solenoids, fuel lines, nozzles, tests float valves, glow plugs, alternators.
• Use overhead hoists to move parts that need to be moved off of & back onto the material handling vehicle.
• Use meters, measuring devices, & computers to test & recalibrate equipment, completes warranty paperwork.
• Perform inspections, do preventative maintenance, change oil, replace filters, belts, coolants, hoses, may drain/clean/refill fuel systems.

MINIMUM REQUIREMENTS

EDUCATION

Must have a high school education or GED.

WORK EXPERIENCE

Six years of experience on Yale, Clark or other similar equipment; Fully understands all equipment systems (i.e. engines, hydraulics, electrical, sub-electrical, transmissions, etc.) for almost all equipment model lines.

PHYSICAL

Must be able to daily and repeatedly stoop, kneel, bend and climb onto and underneath various equipment to perform diagnosis and repairs. Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 95 pounds, as well as use mechanical hoist for heavier parts.

OTHER

Must be able to effectively write repair activities on customer work orders. Must have cognitive reasoning and problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision. Promotes excellent customer service and/or training on work assignments.

FIELD ACTIVITY

Field Activity- Must be able to daily operate an assigned service vehicle as well as be prequalified to operate under GPEC Fleet Policy Standards. The driver must be able to operate their assigned vehicle for extended periods in order to reach the customer’s locations. Must be able to effectively communicate using telephones to receive instructions and to provide service information. Must be able to effectively deal directly with customers at site locations in a professional manner.

ADDITIONAL

Field activities require a valid state driver’s license (obtain within 30 days of hire a valid license within the state of GPLS’s operation) AND possess a safe driving record which meets the safe driving standards outlined in the GPEC Fleet Policy. Operation of some vehicles will require a valid Commercial Driver’s License (CDL), others may require that the driver possess a DOT medical certification. Some positions may require that you obtain a DOT medical certification before you are considered for the position. All positions that require driving for company business or within a Company Owned Vehicle will be held to the standards of the GPEC Fleet Policy.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.