Field Technician II

Gregory Pool Equipment Company; Hanahan (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Gregory Poole Equipment Company is seeking a skilled field service technician to perform major repairs on material handling equipment at customer sites. The role requires reading repair manuals, using parts diagrams, and lifting heavy components as part of routine maintenance and rebuilding tasks.

You will load parts, operate service vehicles, and ensure safety and quality in all field activities. The ideal candidate has extensive experience with forklifts (Hyster/Yale/Clark or similar), strong

Qualifications

• High school diploma or GED required.
• Six years of field service experience on material handling equipment; at least two years on Hyster, Yale, Clark or similar.
• Ability to read repair manuals and parts diagrams.
• Must be able to lift up to 95 pounds and operate service vehicles.

Responsibilities

• Independently perform major field repairs to material handling equipment.
• Conduct preventive maintenance, replacements, or rebuilding of components.
• Load service truck with parts and equipment for field work.
• Use hand and power tools to repair engines, transmissions, or other components.
• Perform safety checks and document repair activities.
• Test, recalibrate equipment and train operators when necessary.

Skills

Troubleshooting

Field service

Customer communication

Reading manuals

Safety compliance

Education

High school diploma or GED

Tools

Repair manuals

Parts diagrams

Job description

Job Description

The primary function of this position is to independently perform all major repairs to material handling equipment to the customer’s satisfaction while in the field. Perform necessary service, preventative maintenance, repairs, replacements, installations, or re‑building of components to restore material handling equipment to proper operation.

Essential Duties

• Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
• Use repair manuals, parts manuals, and parts diagrams to troubleshoot engines, engine fuel systems, transmissions, or other components on material handling equipment.
• Load service truck with parts & equipment needed for field repairs to material handling equipment.
• Use lift trucks, hoist on truck, & other aides to lift or move parts into position to be repaired.
• Use hand & power tools to remove, install, replace, re‑build, repair, & test parts/equipment on engines, engine fuel systems, transmissions, & other components.
• Perform all necessary safety checks on the equipment per procedures & policy.
• Use miscellaneous resources & computers to reference parts, get information about parts & enter data into record systems.
• Use hand & power tools to disassemble/re‑assemble parts or equipment, drain fluids into tubs, clean parts with rags, cleaners.
• Climb up onto, under, & into vehicles, use hand & power tools to disassemble/re‑assemble sheet metal, engines, transmissions, fuel systems, & other parts or equipment.
• Replace pumps, batteries, radiators, bearings, seals, wiring, solenoids, fuel lines, nozzles, test float valves, glow plugs, alternators.
• Use hoists on service truck to move parts that need to be moved off of vehicle & onto service truck & to move items back to vehicle to be re‑assembled.
• Use meters, measuring devices, & computers to test & recalibrate equipment, train operators when necessary, complete warranty paperwork.
• Perform inspections, do preventative maintenance, change oil, replace filters, belts, coolants, hoses, may drain/clean/refill fuel systems.

Minimum Requirements

Education:

Must have a high school education or GED.

Work Experience:

Six years of experience with at least two years of experience on Hyster, Yale, Clark or other similar equipment; Must be advanced in at least four mechanical systems (i.e. transmissions, engines, hydraulics, etc.) for numerous model lines.

Physical:

Must be able to daily and repeatedly stoop, kneel, bend and climb onto and underneath various equipment to perform diagnosis and repairs. Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 95 pounds, as well as use mechanical hoist for heavier parts.

Other:

Must be able to effectively write repair activities on customer work orders. Must have cognitive reasoning and problem‑solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; can work independently with minimal supervision. Ability to effectively communicate promoting good customer service.

Field Activity:

Must be able to daily operate an assigned service vehicle as well as be prequalified to operate under GPEC Fleet Policy Standards. The driver must be able to operate their assigned vehicle for extended periods in order to reach customer’s locations. Must be able to effectively communicate using telephones to receive instructions and to provide service information. Must be able to effectively deal directly with customers at site locations in a professional manner.

Additional:

Field activities require a valid state driver’s license (obtain within 30 days of hire a valid license within the state of GPLS’s operation) AND possess a safe driving record which meets the safe driving standards outlined in the GPEC Fleet Policy. Operation of some vehicles will require a valid Commercial Driver’s License (CDL), others may require that the driver possess a DOT medical certification. Some positions may require that you obtain a DOT medical certification before you are considered for the position. All positions that require driving for company business or within a Company Owned Vehicle will be held to the standards of the GPEC Fleet Policy.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.