Master Data Manager

Nordic Naturals; United States; Remote; USD 120,000 - 136,000; Full time

Job summary

Nordic Naturals is seeking a strategic Master Data Manager to administer the company's enterprise data operating model. You will own governance, data quality, lifecycle controls, and standards across customer, vendor, material, pricing, and finance data domains.

You will collaborate with Finance, IT, and SAP teams to ensure trusted, scalable Master Data supports SAP S/4HANA, analytics, and growth while aligning with compliance and audit requirements.

Responsibilities

• Master Data Strategy & Roadmap: Translate the enterprise Master Data design, strategy, vision, and priorities into practical standards, procedures, controls, implementation plans, and a measurable roadmap.
• Data Governance Council Facilitation: Facilitate the Data Governance Council by preparing agendas, decision materials, recommendations, metrics, action registers, and follow-up.
• Enterprise Standards & Policies: Develop, document, maintain, and enforce enterprise data definitions, naming conventions, validation rules, ownership requirements, approval standards, retention expectations, and operating procedures.
• Master Data Lifecycle Management: Own end-to-end processes and workflows for creating, changing, extending, blocking, and retiring Master Data, including request intake, validation, approval, documentation, segregation of duties, change control, and SLAs.
• Data Domain Governance: Administer governance across customer, vendor/business partner, bank, material, pricing, hierarchy, and finance Master Data, including chart of accounts, cost centers, profit centers, internal orders, payment terms, and reason codes.
• Data Quality Management: Establish data-quality rules, monitoring, dashboards, and remediation processes. Prevent and resolve duplicates, incomplete, inconsistent, or noncompliant data.
• Business Data Owner Partnership: Partner with data owners and stewards across Sales, Supply Chain, Finance, Operations, Procurement, Manufacturing, and other functions.
• SAP & Systems Partnership: Work with IT and SAP teams on configurations, integrations, workflow automation, testing, releases, and cutover activities.
• Issue Management & Escalation: Lead cross-functional investigations and resolutions of Master Data issues and escalations.
• Compliance, Controls & Audit Readiness: Ensure Master Data activities comply with policies, security standards, controls, and audit requirements.
• Change Management & Enablement: Develop communications, training, and guidance to encourage adoption of data standards.
• Performance Reporting & Continuous Improvement: Define and report KPIs; use insights to prioritise automation and process improvements.

Job description

Salary - 120K - 136K

Location - Onsite or Remote

Position Summary:

Nordic Naturals is seeking a strategic, collaborative, and process-oriented Master Data Manager to administer and operationalize the Company's enterprise Master Data operating model. Reporting to the Senior Manager, Accounting Operations, this role is responsible for day-to-day Master Data governance, standards, data quality, lifecycle controls, and continuous improvement across customer, vendor/business partner, material, pricing, hierarchy, and finance data domains.

This position serves as the central link among business data owners, Finance, Information Technology, SAP teams, and other enterprise stakeholders. Business functions remain accountable for the content and business decisions within their domains, while the Master Data Manager owns the governance process, workflow discipline, quality framework, documentation, and execution needed to create trusted, consistent, secure, and scalable Master Data. The role facilitates the Data Governance Council led by the Senior Manager, translates approved decisions into action, and helps ensure Master Data supports SAP S/4HANA, automation, analytics, operational excellence, compliance, and future growth.

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Key Responsibilities/Essential Functions:

• Master Data Strategy & Roadmap: Translate the enterprise Master Data design, strategy, vision, and priorities established by the Senior Manager and Data Governance Council into practical standards, procedures, controls, implementation plans, and a measurable roadmap.
• Data Governance Council Facilitation: Facilitate the Data Governance Council led by the Senior Manager by preparing agendas, decision materials, recommendations, metrics, action registers, and follow-up. Administer approved decision rights, priorities, standards, and escalation paths across data domains.
• Enterprise Standards & Policies: Develop, document, maintain, and enforce enterprise data definitions, naming conventions, validation rules, ownership requirements, approval standards, retention expectations, and operating procedures in alignment with approved governance policy.
• Master Data Lifecycle Management: Own end-to-end processes and workflows for creating, changing, extending, blocking, and retiring Master Data, including request intake, validation, approval, documentation, segregation of duties, change control, and service-level expectations.
• Data Domain Governance: Administer governance across customer, vendor/business partner, bank, material, pricing, hierarchy, and finance Master Data, including the chart of accounts, cost centers, profit centers, internal orders, payment terms, and reason codes.
• Data Quality Management: Establish data-quality rules, monitoring, dashboards, and remediation processes. Prevent and resolve duplicate, incomplete, inconsistent, inaccurate, or noncompliant data and coordinate root-cause corrective actions with business and technical owners.
• Business Data Owner Partnership: Partner with data owners and stewards across Sales, Supply Chain, Finance, Operations, Procurement, Manufacturing, and other functions. Clarify accountability, support timely decisions, and ensure business owners remain responsible for data content within their domains.
• SAP & Systems Partnership: Partner with Information Technology and SAP teams on configurations, integrations, enhancements, workflow automation, testing, releases, user acceptance testing, cutover, and stabilization activities affecting Master Data.
• Issue Management & Escalation: Lead cross-functional investigation and resolution of enterprise Master Data issues, manage escalations according to the approved governance model, and identify preventive improvements that reduce rework, delays, and downstream business impact.
• Compliance, Controls & Audit Readiness : Ensure Master Data activities comply with Company policies, authorization requirements, security standards, internal controls, regulatory expectations, and audit requirements while maintaining complete and accurate supporting documentation.
• Change Management & Enablement: Develop communications, training, process guidance, and adoption support for data owners, stewards, requestors, approvers, and system users. Promote consistent use of standards and build enterprise understanding of Master Data responsibilities.
• Performance Reporting & Continuous Improvement: Define, analyze, and report KPIs such as data quality, duplicate reduction, request cycle time, first-time-right processing, issue aging, business satisfaction, and compliance or audit results. Use insights to prioritize automation and process improvements.
• Cross-Functio