Master Control Operator — Safeguard a Youth Facility

Youth Opportunity Investments, LLC; Orlando (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% employer match

Paid time off and holidays

Free prescription delivery

Tuition reimbursement

Employee Assistance Program

Supportive work environment

Job summary

Youth Opportunity is seeking a dependable Key Control (Master Control Operator) to monitor facility access, security systems, and the movement of youth, staff, and visitors at Orange Youth Academy in Orlando. This role helps maintain a safe, well-organized environment and requires clear communication with the team.

The position supports daily operations, maintains accurate documentation, and reports security concerns promptly.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience with at-risk youth or in a monitoring/ control role in a residential setting.
• Ability to work independently while following policies and procedures.
• Advanced oral and written communication skills.

Responsibilities

• Monitor and control access to and from the facility.
• Answer and route telephone calls to staff.
• Maintain knowledge of staff locations and program routines.
• Control and document entrance/exit of visitors.
• Keep accurate logs of youth and staff departures and movements.
• Authorize, monitor, and document youth movement within the facility.
• Monitor surveillance systems.
• Maintain an accurate staff entry/exit log.
• Monitor alarms (fence, fire, security).
• Communicate emergencies and security concerns to the appropriate staff.
• Notify supervisors when important documents are received.

Skills

Attention to detail

Independent work

Strong written & verbalcommunication

Security monitoring

Education

High school diploma or equivalent

Job description

Youth Opportunity is seeking a dependable Key Control (Master Control Operator) to monitor facility access, security systems, and the movement of youth, staff, and visitors at Orange Youth Academy in Orlando. This role helps maintain a safe, well-organized environment and requires clear communication with the team.

The position supports daily operations, maintains accurate documentation, and reports security concerns promptly.