Master Control Operator — Youth Campus Security

youthopportunity; Kissimmee (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% employer match

Paid time off and holidays

Free RX delivery on most medications

Tuition reimbursement and professional

Development

Robust Employee Assistance Program

Supportive, mission-driven work

Job summary

Youth Opportunity operates Kissimmee Youth Academy in Kissimmee, Florida, seeking a reliable Key Control/Master Control Operator to manage facility access and security for youth in a residential setting.

The role requires vigilance, organization, and calm communication with youth, staff, and visitors in a secure environment, with responsibilities spanning monitoring, documentation, and emergency reporting.

Qualifications

• High school diploma or equivalent.
• At least one year of experience working with at-risk youth or in a monitoring, control, security, or access-control position.
• Ability to think and act independently while following established policies and procedures.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to maintain accurate records.
• Ability to pass required background checks and pre-employment screenings.

Responsibilities

• Monitor and control access to and from the facility.
• Answer and place telephone calls while maintaining knowledge of facility staff, locations, and program routines.
• Monitor the entrance and exit of visitors, staff, and youth.
• Maintain accurate documentation of visitation, off-site trips, appointments, and facility movement.
• Authorize, monitor, and document youth movement throughout the facility.
• Monitor video surveillance systems and report concerns appropriately.
• Complete perimeter checks at the beginning and end of each assigned shift.
• Communicate emergencies and security concerns to the appropriate staff.
• Notify supervisors when paperwork, court orders, or other important documents are received.
• Maintain accurate logs of all staff entering and leaving the facility.
• Monitor perimeter fence, fire, security, and other facility alarm systems.

Skills

Observant

Organized

Dependable

Calm under pressure

Verbal communication

Written communication

Attention to detail

Emergency communication

Education

High school diploma

Job description

Youth Opportunity operates Kissimmee Youth Academy in Kissimmee, Florida, seeking a reliable Key Control/Master Control Operator to manage facility access and security for youth in a residential setting.

The role requires vigilance, organization, and calm communication with youth, staff, and visitors in a secure environment, with responsibilities spanning monitoring, documentation, and emergency reporting.