Master Automotive Technician: Hands-On Repairs & Growth

Asbury Automotive Group; Sudbury (MA); On-site; USD 41,000 - 83,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

Stock Awards

Health insurance

Job summary

Asbury Automotive Group is seeking a Master Automotive Service Technician in Sudbury, MA. You will repair and diagnose vehicles, perform multi-point inspections, and ensure warranty work is documented accurately.

You will test drive as needed and pursue manufacturer training to stay current with technology. The role emphasizes maintaining CSI scores, safety and quality, and delivering customer satisfaction.

Qualifications

• ASE certifications heavily preferred.
• Must have basic tools.
• Must have a valid driver’s license.
• Experience in diagnosing and repairing vehicles.

Responsibilities

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Examine assigned vehicle to determine if further safety or service work is required or recommended.
• Make accurate use of the multi-point inspection form on each vehicle.
• Document all work performed and recommended on assigned repair order.
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical.
• Utilize product and technical training as assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores.
• Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees.
• Perform all levels of diagnosis and repair on automobile, and or, light truck vehicles.
• Utilize hand held devices to diagnose malfunctions.
• Assist and help fellow technicians in the shop with vehicle diagnosis.
• Participate in the training and developing of novice team members/technicians in the shop.
• Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
• ASE certifications heavily preferred - Manufacturer certifications heavily preferred - Previous automotive technician experience required
• Must have basic tools
• Must have great technical and mechanical skills
• Must be a team player and have the ability to work repetitively on complex tasks
• Must be a minimum of eighteen years of age
• Must have a valid driver’s license
• Must be able to pass pre-employment screening (background & drug test)

Skills

ASE certifications

Manufacturer certifications

Automotive repair

Team player

Valid driver’s license

Pre-employment screening

Tools

Hand tools

Job description

Asbury Automotive Group is seeking a Master Automotive Service Technician in Sudbury, MA. You will repair and diagnose vehicles, perform multi-point inspections, and ensure warranty work is documented accurately.

You will test drive as needed and pursue manufacturer training to stay current with technology. The role emphasizes maintaining CSI scores, safety and quality, and delivering customer satisfaction.