Master Alterations Specialist

Brobston Group; Florida; On-site; USD 29,000 - 47,000; Full time

Job summary

Nordstrom is seeking a Tailor/Fitter to deliver high-quality alterations and exceptional customer service in a fast-paced retail setting. The role emphasizes precise measuring, fittings, and on-time completion of sewing alterations per guidelines.

You will educate customers on fit and style while collaborating with store teams to meet productivity and service standards. A strong, professional demeanor is essential.

Qualifications

• Fitting and sewing experience preferred, 2–3 years.
• Clear professional communication with coworkers and customers.
• Ability to stay organized and prioritize multiple requests in a fast-paced environment.
• Willingness to learn and safely operate sewing and pressing machinery.

Responsibilities

• Measure customers for size and mark areas for alterations.
• Perform fittings on customers and complete alterations per guidelines.
• Meet department and individual productivity goals while following procedures.
• Use store technology to manage and organize alteration work.
• Collaborate with Alterations & Store Team to meet customer expectations.
• Educate customers on fit, style, construction, and trends.

Skills

Tailoring experience

Sewing skills

Customer service

Job description

Nordstrom is seeking a Tailor/Fitter to deliver high-quality alterations and exceptional customer service in a fast-paced retail setting. The role emphasizes precise measuring, fittings, and on-time completion of sewing alterations per guidelines.

You will educate customers on fit and style while collaborating with store teams to meet productivity and service standards. A strong, professional demeanor is essential.