Master Admissions Representative

Paycom - ATS; Glendale (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

Success Education Colleges (SEC) is a family of institutions offering health care training programs for over 58 years. The Master Admissions Rep is responsible for all phases of the Admissions process, presenting the campus and programs to prospective students and enrolling qualified individuals with integrity and ethics.

The role handles intake and evaluation of applicants, adheres to policies, and requires effective communication with prospective students.

Qualifications

• Must stay current on program offerings.
• Demonstrated skills in facilitating and modeling excellent customer service.
• Ability to interact constructively with colleagues and supervisor.

Responsibilities

• Present campus and programs to prospective students.
• Enroll qualified individuals into education programs.
• Handle intake, processing, evaluation, and determinations of applicants.
• Maintain compliance with federal and state regulations.
• Provide high level of customer service to prospective students.
• Call internet and website inquiries; follow up on all inquiries.
• Input activity into database management system timely and accurately.
• Represent campus at events and trainings.
• Work some evenings and Saturdays.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Organizational skills

Microsoft Office

Communication skills

Self-motivation

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Success Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing. SEC is a leader in allied health education, and has been offering quality and affordable health care training programs for over 58 years.Our everyday mission is to educate students in short-term and professional programs for gainful employment and career advancement.Careers Site: https://www.success.edu/careers-with-sec/POSITION SUMMARYThe Master Admissions Rep is responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and Company, policies, and regulations. Handling the intake, processing, evaluation, and determinations of submitted applicantsESSENTIAL DUTIES AND RESPONSIBILITIESMaintain compliance with federal and state regulationsAdhere to company Admissions Code of Ethics, policies, and proceduresCommunicate effectively when working with prospective and future students.Provide highest level of customer service to prospective students.Call all Internet and website Inquiries.Assist High School department in calling High school inquiries.Conduct continual follow-up on all inquiries (phone, mail, internet).Screen potential applicants by phone and set up campus interviews.Input all activity into database management system in a timely and accurate manner.Submit required reports and projects in a timely manner.Take part in campus, departmental, and company events.Actively participate in training development as needed.Represent the campus accurately and uphold company values.Must be flexible to work some evenings and Saturdays.Perform other duties as assigned.QUALIFICATIONS KNOWLEDGE AND SKILLSMust stay current on program offerings.Demonstrated skills in facilitating and modeling excellent customer service.Ability to interact constructively with colleagues and supervisor.Ability to project a professional image over the phone and in writing.Must speak well, and be clearly understood via telephone.Strong organizational skills.Capacity to work in a fast-paced environment and be a self-starter.Ability to focus on specific, quantifiable goals for achievement.Demonstrated computer literacy skills, including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.EDUCATION AND EXPERIENCEHigh School diploma or equivalent required.Previous telemarketing or customer service experience preferred.Benefits:Competitive total compensation package.Comprehensive health, dental, and vision insurance.Retirement savings plan.Generous paid time off and holidays.Professional development opportunities.Collaborative and inclusive work environment.Success Education Colleges is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, SEC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer