Master Admissions Advisor

HCA Healthcare; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

PTO & family leave

401(k) match

Tuition assistance

Career development

Job summary

The College of Health Care Professions (CHCP), part of HCA Healthcare, invites applications for a Master Admissions Advisor to guide prospective students through the admissions process and collaborate with the Director of Admissions on training and strategy.

The role emphasizes ethical recruitment, consultation, and data-driven enrollment planning within a campus setting. Collaboration with the admissions team and campus leadership is a core focus.

Qualifications

• Bachelor’s degree in Business, Communication, or related field is strongly preferred.
• 1.5-2 years’ experience in admissions recruitment or relative sales experience.

Responsibilities

• Recruit qualified applicants consistent with regulatory, accreditation, and institutional guidelines.
• Manage and respond to inbound inquiries in a timely and professional manner.
• Conduct a sufficient volume of outbound prospect phone contacts to secure appointments and interviews.
• Facilitate quality admissions interviews to assess applicant qualifications, career goals, and program alignment.
• Maintain consistent follow-up with unresolved interviewees and future-start applicants.
• Accurately document all interactions and maintain compliance within the student information system (CRM).
• Meet established activity, appointment, interview, and enrollment performance benchmarks.
• Ensure all admissions processes reflect ethical recruiting standards and student-centered practices.
• Participate in ongoing training and professional development activities.
• Support campus initiatives and enrollment strategies as assigned.
• Accurately forecast projected new students with Director of Admissions or campus management.
• Act as the designated lead for various events, such as registration, orientation, open house, referral drives, community outreach, and similar activities.
• Assist with training admission advisors along with lead weekly team trainings and team building activities.
• Other duties as may be assigned.

Skills

Interviewing

Prospect outreach

Enrollment goals

Ethical recruiting

Team mentorship

Education

Bachelor’s degree in Business/Communication

1.5-2 years admissions sales

Tools

MS Office (Excel, Outlook, Word)

CRM systems

Reporting tools

Job description

Do you have the career opportunities as a Master Admissions Advisor you want with your current employer? We have an exciting opportunity for you to join The College of Health Care Professions which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

This role is responsible for recruiting and enrolling qualified applicants in accordance with all applicable state, federal, accreditation, and institutional policies and regulations. They will uphold the highest ethical standards in student recruitment and ensures alignment with the institution’s mission and philosophy. They are responsible for managing inquiries, prospect outreach, and interview activity to generate interest in academic programs and support enrollment objectives. This position serves as a consultative resource to prospective students, guiding them through the admissions process while ensuring program fit and regulatory compliance.

In addition, they will serve as a leader among Admissions Advisors, modeling best practices in ethical recruitment, consultative interviewing, compliance adherence, and performance excellence. This role provides peer support, mentorship, and guidance to team members and assists the Director of Admissions with training initiatives, process improvements, reporting, and other departmental needs as assigned.

CHCP Core Values

This position also requires adherence to CHCP’s core values, which are the basic elements of how we go about our work. They are the practices we use (or should be using) every day in everything we do. Our core values are a small set of timeless guiding principles which we live by and include:

• Innovation: We embrace organizational goals and drive positive change.
• Compassion: We care about our students, their future employers, and the communities that they serve.
• Accountability: We are committed to responsibly upholding and reinforcing our values.
• Respect: We are accepting and considerate of others, regardless of background, abilities, or beliefs.
• Excellence: We execute our goals with passion and purpose and strive for the highest quality in our results.

Essential Duties and Responsibilities

• Recruit qualified applicants consistent with regulatory, accreditation, and institutional guidelines.
• Manage and respond to inbound inquiries in a timely and professional manner.
• Conduct a sufficient volume of outbound prospect phone contacts to secure appointments and interviews.
• Facilitate quality admissions interviews to assess applicant qualifications, career goals, and program alignment.
• Maintain consistent follow-up with unresolved interviewees and future-start applicants.
• Accurately document all interactions and maintain compliance within the student information system (CRM).
• Meet established activity, appointment, interview, and enrollment performance benchmarks.
• Ensure all admissions processes reflect ethical recruiting standards and student-centeredpractices.
• Participate in ongoing training and professional development activities.
• Support campus initiatives and enrollment strategies as assigned.
• Accurately forecast projected new students with Director of Admissions or campus management.
• Act as the designated lead for various events, such as registration, orientation, open house,
• referral drives, community outreach, and similar activities.
• Assist with training admission advisors along with lead weekly team trainings and team building activities.
• Other duties as may be assigned.

Education

• Bachelor’s degree in Business, Communication, or a related field is strongly preferred.
• 1.5-2 years’ experience in admissions recruitment or relative sales experience.

Experience

• Experience with using metrics and forecasting
• Experience with calculating run rates
• Experience in pulling various reports needed

Computer Skills

• Must be proficient in Microsoft Office (i.e. Excel, Outlook, and Word) and data entry.
• Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.

Certificates and Licenses

• Texas Workforce Commission Certification

Benefits

The College of Health Care Professions offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

At The College of Health Care Professions (CHCP), we prepare students for meaningful careers in healthcare. Founded by physicians in 1988, CHCP has been dedicated to providing career-focused education and hands-on training that helps students build the skills and confidence to succeed in today’s healthcare industry.

That same commitment to student success extends to our teams. At CHCP, you’ll find a supportive, collaborative culture united by a shared purpose: changing lives through education and preparing the next generation of healthcare professionals. Now part of HCA Healthcare, CHCP combines a student-focused environment with the strength of one of the nation’s leading healthcare providers.

Bricks and mortar do not make a hospital. People do. HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.