Massage Therapist - Spa

Hard Rock Hotel & Casino Ottawa; Atlantic City (NJ); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401K with match

Paid Time Off

Holiday Pay

Free Meals

Free Uniforms

Free Parking

Discounts at Hard Rock properties

Job summary

The Massage Therapist administers professional massage and body treatments to our guests at Hard Rock Hotel & Casino Ottawa. They must have thorough knowledge of massage modalities and be willing to train in our spa’s offerings.

Responsibilities include providing consistent treatments per spa protocols, educating guests on wellness concerns, and maintaining sanitation standards. Flexibility in scheduling and collaboration with spa staff are essential.

Qualifications

• Must hold and maintain a current state license.
• Minimum of 2 years’ experience in a luxury resort spa environment.
• Guest service training is a plus.

Responsibilities

• Provide consistent professional massage and body treatments per spa protocols.
• Inform and educate guests about wellness concerns.
• Maintain sanitation and sterilization standards as directed by laws and spa policies.
• Assist in all areas of spa operation as requested by management.

Skills

Massage techniques

Guest service

Spa operations

Education

State massage license

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings

• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Effectively inform and educate our guests about specific wellness concerns.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
• Perform prep work, properly clean and restock room as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
• Handle guests’ questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Possess the ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings.
• Assist in all areas of spa operation as requested by management.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

QUALIFICATIONS

• Must hold and maintain a current state license
• Minimum of 2 years’ experience, preferably in a luxury resort spa environment
• Guest service training a plus

Benefits Include

• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay Rate $10.00 an hour plus gratuity