Massage Therapist | Mokara Spa (On Call)

Omni Hotels; Frisco (TX); On-site; USD 28,000 - 48,000; Full time

Job summary

Omni Hotels is seeking a spa team member to provide exceptional massage therapy in our luxury spa. You will maintain Omni standards, ensure precise room setup, sanitation, and guest satisfaction, while managing time and guest prescriptions for every service.

Availability includes Friday, Saturday, and Sunday with the ability to work evenings and holidays as needed. Maintain professional appearance and communicate effectively in English with guests and colleagues in a high-volume 4-diamond

Qualifications

• Massage therapy experience in luxury or resort/hotel spa.
• Proficient in traditional and modern massage forms.
• Professional appearance at all times.
• Clear and pleasant English communication with guests and staff.
• Active therapist license required.
• Compliance with State Board sanitation procedures.
• Reliable, responsible and detail-oriented.
• Ability to handle back-to-back appointments in a high-volume setting.
• Able to lift up to 20 pounds and endure extended standing/sitting.

Responsibilities

• Work with spa therapy team to provide high standard treatments.
• Set up treatment rooms and manage laundry timely.
• Maintain sanitation of work area and equipment.
• Ensure stock usage aligns with PAR levels to reduce waste.
• Begin and end treatments on time with proper procedures.
• Provide guests with completed prescription forms after each service.
• Encourage upgrades to services.

Skills

Massage therapy

Traditional massage

Modern massage techniques

Professional appearance

English communication

Back-to-back appointments

High-pressure environment

Lifting up to 20 pounds

Flexible on-call schedule

Education

Active therapist license

Job description

This team member is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.

*Friday, Saturday, Sunday availability* required*

Responsibilities:

• To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are being always followed.
• Ensure all guests depart with a completed prescription form after each and every service.
• Strive to consistently encourage upgrades.

Qualifications:

• Minimum 1 year experience in massage therapy preferably working in a luxury and/or resort/hotel spa
• Proficient skills in traditional and modern forms of massage.
• Maintain a professional appearance at all times.
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers.
• Active therapist license required.
• Ability to maintain compliance to State Board sanitation/sterilization procedures.
• Responsible and dependable.
• Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client’s needs.
• Ability to work well under pressure, managing back to back appointments in a high volume 4 diamond environment.
• Able to lift and carry up to 20 pounds with frequent bending, reaching overhead, and twisting.
• Stand and/or sit for an extended period or for an entire work shift. Requires repetitive motion, with consistent use of hands and arms.
• Must be able to work a flexible schedule, including being on call for evenings, weekends and holidays.