Massage Therapist | Mokara Spa (On Call)

Omni Hotels & Resorts; Frisco (TX); On-site; USD 30,000 - 47,000; Full time

Job summary

Omni Hotels & Resorts in Frisco offers a Spa Therapist role focused on guest satisfaction through high-quality massage services. You will set up treatment rooms, maintain sanitation, and uphold Omni standards while providing a relaxing, restorative experience for guests.

Requires at least 1 year of massage therapy, a current license, and excellent English communication. Availability Friday–Sunday and the ability to work evenings, weekends, and holidays are essential in a luxury 4-diamond spa.

Qualifications

• Minimum 1 year experience in massage therapy in luxury or resort spa.
• Proficient in traditional and modern massage techniques.
• Must maintain a professional appearance and excellent English communication.
• Active therapist license required and sanitation compliance.
• Ability to work under pressure in a high-volume 4-diamond environment.
• Ability to lift up to 20 pounds and stand for long periods.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Provide high-standard spa treatments as part of the therapy team, creating a relaxing sensory journey for guests.
• Set up treatment rooms according to procedures and manage laundry timely.
• Maintain sanitation per state guidelines.
• Use stock according to PAR levels to minimize waste.
• Start and finish treatments on time following prescribed procedures.
• Ensure guests receive a completed prescription form after every service.
• Encourage guest upgrades when appropriate.

Skills

Massage therapy

Customer service

English communication

Job description

This team member is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.

*Friday, Saturday, Sunday availability* required*

Responsibilities:

• To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are being always followed.
• Ensure all guests depart with a completed prescription form after each and every service.
• Strive to consistently encourage upgrades.

Qualifications:

• Minimum 1 year experience in massage therapy preferably working in a luxury and/or resort/hotel spa
• Proficient skills in traditional and modern forms of massage.
• Maintain a professional appearance at all times.
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers.
• Active therapist license required.
• Ability to maintain compliance to State Board sanitation/sterilization procedures.
• Responsible and dependable.
• Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client’s needs.
• Ability to work well under pressure, managing back to back appointments in a high volume 4 diamond environment.
• Able to lift and carry up to 20 pounds with frequent bending, reaching overhead, and twisting.
• Stand and/or sit for an extended period or for an entire work shift. Requires repetitive motion, with consistent use of hands and arms.
• Must be able to work a flexible schedule, including being on call for evenings, weekends and holidays.