Massage Therapist (On-Call)

Omni Hotels & Resorts; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hotel group in Houston is seeking a skilled Massage Therapist to ensure guest satisfaction in their spa. You will provide high-quality services, maintain cleanliness and adherence to state guidelines, and promote retail sales. Candidates should have at least 1 year of experience, an active Massage Therapist License, and outstanding communication skills. This dynamic role requires flexibility to work weekends and holidays in a high-pressure environment.

Qualifications

• Minimum 1 year experience in massage therapy, preferably in an upscale environment.
• Proficient skills in traditional and modern forms of massage.
• Ability to communicate clearly and pleasantly in English.

Responsibilities

• Provide high-quality treatment and create sensory experiences for guests.
• Maintain sanitation of work area and compliance with state guidelines.
• Encourage upgrades and achieve retail sales targets.

Skills

Massage therapy skills

Communication in English

Attention to detail

Education

Active Massage Therapist License

Active TABC Certification

Job description

Position Overview

As a Massage Therapist you will be responsible for guest satisfaction in the spa by performing services to the best of your ability and maintaining Omni standards throughout all procedures.

Key Responsibilities

• Work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Set up treatment rooms according to procedures and dispose of laundry in a timely basis.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is used in compliance with the PAR levels to assist with reduction in product waste.
• Begin and end treatments at the published time and ensure correct procedures of all treatments are followed at all times.
• Ensure all guests depart with a completed prescription form after each service.
• Strive to consistently encourage upgrades and achieve a minimum of 10% in retail sales per day / week / month.
• Complete other duties as assigned by management.

Qualifications

• Minimum 1 year experience in massage therapy preferably in an upscale salon or spa.
• Proficient skills in traditional and modern forms of massage.
• Maintain a professional appearance at all times.
• Ability to clearly and pleasantly communicate in English with guests, management and co‑workers.
• Active Massage Therapist License required.
• Active TABC Certification.
• Maintain compliance with State Board sanitation/sterilization procedures.
• Responsible and dependable with ability to fulfill scheduling needs.
• Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client’s needs.
• Work well under pressure, managing back‑to‑back appointments in a high‑volume 4‑diamond environment.
• Able to lift and carry up to 20 pounds with frequent bending, reaching overhead, and twisting.
• Stand and/or sit for an extended period or for an entire work shift; requires repetitive motion, with consistent use of hands and arms.
• Must be able to work a flexible schedule, including weekends and holidays.

Omni Hotels & Resorts is an Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.