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An established industry player in hospitality is seeking passionate individuals to join their team at a luxury hotel in Nashville. This role focuses on providing exceptional service in a serene spa environment, where you will help guests achieve relaxation and rejuvenation. With a commitment to excellence, you will assess guest needs and deliver tailored treatments that exceed expectations. The position offers competitive hourly pay plus tips, along with comprehensive benefits, making it an attractive opportunity for those dedicated to the wellness industry. If you thrive in a fast-paced environment and are eager to make a difference, this is the perfect role for you.
Compensation Type: Hourly
Company Overview:
Highgate is a premier real estate investment and hospitality management company, recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or sale. The company develops bespoke hotel brands and utilizes proprietary revenue management tools to optimize performance and asset value. Highgate's leadership team comprises experienced hotel management professionals, making it a trusted partner for top ownership groups and major hotel brands. The company has offices in London, New York, Dallas, and Seattle.
Location:
The Joseph Hotel - Nashville
Overview:
WHERE YOU WORK
Inside The Joseph, A Luxury Collection Hotel, Nashville, located 21 floors above the city in the SoBro neighborhood, Rose offers a retreat that combines nature and ancient techniques to provide guests with connection, balance, and harmony. Guests can enjoy treatments like steam showers, couples' experiences, and private facials, aimed at restoring the body and mind while nourishing the soul.
The spa features 6 treatment rooms, a full-service salon, large locker rooms with experience showers, and a relaxation area. The environment emphasizes space and serenity through design elements like bleached oak, woven fabrics, high ceilings, and neutral tones, creating a homely and relaxing atmosphere.
We focus on purity in ingredients and techniques to deliver physical renewal, restoration, and rejuvenation. Guests retreat to the top floor of The Joseph to reconnect with their natural rhythm in a peaceful setting.
WHY YOU'RE HERE
You are driven by passion, pride, and a desire to make a difference. Your goal is to provide exceptional service and ensure each guest has a memorable experience. You believe in delivering service that exceeds expectations, contributing to a welcoming and memorable environment.
Benefits:
Responsibilities:
You assess guest needs and contraindications before services, escort guests to and from the spa suite, and check on their comfort and safety. You utilize provided tools, equipment, and products to serve guest needs, maintain cleanliness, and ensure a memorable experience. You monitor and adhere to the schedule throughout your shift.
Qualifications:
You are passionate about the power of touch, trained in various massage techniques, and dedicated to providing ultimate relaxation. You are professional, welcoming, and pride yourself on creating a pristine, inviting service environment. Continuous learning, adaptability, and thriving in a fast-paced environment are essential qualities for success in this role.