Massage Therapist - Casual

fourseasons; Lanai City (HI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Hourly Rate: $16.00

Competitive wages

Free employee meals & dry cleaning for

employee uniforms

Learning and development programs

Vibrant, inclusive culture

Many more benefits

Job summary

Four Seasons Resort Lana'i is seeking a Massage Therapist to deliver personalized, high-quality massage treatments in a luxury spa setting. You will conduct thorough consultations, tailor treatments, and ensure an exceptional guest experience aligned with the brand's standards.

Requirements include Hawaii state licensure as a Massage Therapist, legal work authorization in the United States, and at least 2 years of luxury spa experience. Weekend/holiday availability is expected.

Qualifications

• Proven massage techniques across modalities (Swedish, deep tissue, etc.).
• Strong focus on guest needs and experience.
• Maintain professionalism and serene spa environment.

Responsibilities

• Conduct thorough consultations to understand guest needs and tailor massage programs.
• Deliver a range of massage services including Swedish, deep tissue, and specialty treatments.
• Maintain a clean, organized treatment room and ensure proper sanitization of equipment.
• Interact with guests warmly, promoting spa services and wellness programs, while upholding brand standards.
• Collaborate with team, participate in trainings, and comply with health, safety and operational standards.

Skills

Massage techniques

Guest service

Professionalism

Education

Hawaii State License

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

MASSAGE THERAPIST

The Four Seasons Resort Lāna’i is looking for a Massage Therapist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

HAWANAWANA SPA

Hawanawana Spa, with a line-up of exclusive world-class spa brands including Eminence, Knesko, OSEA, Shankara and HydraFacial, offers a menu comprising a careful selection of treatments, combining tradition with innovation. Offering an holistic relaxation experience for guests – Four Seasons Resorts Lana’i also features two fitness and yoga facilities – both with fabulous ocean views. Guests looking to add fitness to their wellness regime can explore our comprehensive fitness and yoga programs that include Personal Training, Kettlebell Power, Full Body Conditioning, Core Conditioning, Tai Chi, and Anti-Gravity Yoga (Aerial Yoga).

WHAT YOU’LL DO

Hawanawana Spa invites you to join our team as a Massage Therapist, where you will deliver personalized, high-quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand’s standards of excellence. This role requires a deep understanding of various massage techniques, a guest focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests.

Client Consultation & Treatment

• Conduct thorough consultations to understand guest needs, health concerns, and preferences.
• Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.
• Educate guests about the benefits of treatments and recommend personalized spa programs.

Spa Environment Maintenance

• Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons’ standards.
• Ensure proper sanitization of equipment and restocking of products.
• Uphold a tranquil and professional atmosphere in the spa.

Guest Interaction & Service Excellence

• Handle all guest interactions with warmth, professionalism, and discretion.
• Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.
• Anticipate guest needs and exceed expectations through thoughtful and attentive service.

Team Collaboration & Compliance

• Work harmoniously with colleagues and supervisors to ensure seamless spa operations.
• Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols.
• Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card.
• Ability to stand for extended periods, lift up to 30 lbs, and push/pull as needed during shifts.
• Weekend and Holiday availability required.
• Hawaii State License as a Massage Therapist.
• A minimum of 2 years of experience in a luxury spa environment, performing massage treatments.
• Strong knowledge of anatomy, physiology, and various massage techniques.
• A passion for health, wellness, and creating transformative guest experiences.

JOIN OUR ‘OHA NA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $16.00
• Competitive wages
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf