Massage Therapist and AP Esthetician Dual Role - weekends required

Hei Hotels Inc.; Minneapolis (MN); Sur place; USD 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Pet insurance

401(k) with matching

Hotel room discounts

Résumé du poste

HEI Hotels and Resorts is seeking a licensed esthetician to perform massage and esthetic services for guests and members at the spa, including facials.

You will document client histories, services performed, skin analyses, and product recommendations in the spa computer system, while delivering a therapeutic and high-quality guest experience and maintaining confidentiality.

Qualifications

• Current state cosmetology or Esthetician's license.
• High school diploma or equivalent.
• Minimum of two years' experience in esthetics.
• Knowledge of latest esthetic techniques, equipment, services, and products.
• Maintain confidentiality regarding guests and staff.
• Effective communication with clients, management, therapists, and staff.
• Ability to lift up to 50 lbs. with/without accommodation.
• Stand and move throughout spa while performing duties.

Responsabilités

• Greet guests and members professionally.
• Select spa treatments based on client needs after intake review.
• Perform spa treatments per training and protocols.
• Complete accurate client intake notes.
• Provide a therapeutic, high-quality guest experience.
• Recommend treatment frequency and educate on benefits.
• Protect client information and maintain professional boundaries.
• Maintain clean, professional appearance and workspace.
• Follow attendance rules and be available regularly.
• Perform other duties as assigned.

Connaissances

Customer service

Communication

Confidentiality

Physical stamina

Dexterity

Teamwork

Formation

Cosmetology license

HS diploma

Description du poste

About Us

Hotel Ivy is a true luxury, Forbes recommended hotel in downtown Minneapolis. We're an intimate, boutique hotel with a limited 136 guestrooms and unique event spaces. From our famed Penthouse atop the Historic Ivy Tower, to our three new onsite restaurants and bars, and our Forbes 4 Star retreat at Anda Spa and Fitness, we're the perfect complement to time spent in the Twin Cities! Our gracious team is ready to welcome you to the family. You can be part of a passionate group of people that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $17.25 - $17.25 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Overview

Responsible for performing all massage and esthetic services (including all facials) for guests and members of the Spa. Responsible for communicating and transcribing all information regarding guest medical history, services performed, skin analysis and product recommendations into the Spa Computer System.

Essential Duties and Responsibilities

• Greet guests and members in a professional, friendly manner.
• Select the appropriate spa treatments based on the client's needs after reviewing the client intake form with each guest.
• Perform spa treatments within the scope of training and utilizing draping protocols.
• Complete accurate and legible client intake notes.
• Create an excellent experience for guests and members through a therapeutic touch and friendly attitude.
• Promote the health and wellness benefits of spa treatments specific to each client and recommend frequency of services.
• Safeguard client information and confidentiality.
• Execute professional boundaries and do not engage in dual relationships with clients.
• Maintain a professional clean appearance of self and clinic by wearing a clean and pressed uniform, following the table dressing and draping protocols, and keeping the therapy room clean.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Current state cosmetology or Esthetician's license.
• High school diploma or equivalent.
• Minimum of two years' experience in esthetics.
• In-depth knowledge of the latest esthetic industry techniques, equipment, services, and products.
• Willing to maintain the highest levels of confidentiality regarding guests and staff.
• Customer service oriented and able to communicate effectively with clients, clinic management, fellow therapists, and sales staff.
• Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation.
• Good dexterity in fingers, wrists, and hands with or without reasonable accommodation.
• Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.