Massage Therapist

AVERILL HOSPITALITY EMPLOYMENT; Whitefish (MT); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Discounted rooms

Spa discount

Restaurant discount

Retail discount

Job summary

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is seeking a Part-Time Massage Therapist to join our Spa team. You will provide bodywork sessions using a variety of modalities to enhance guest relaxation and wellbeing.

Responsibilities include greeting guests, performing treatments with proper draping, maintaining cleanliness, and ensuring guest satisfaction while building a rapport with the spa team.

Qualifications

• Must maintain a valid massage license and CPR certification.
• Excellent customer service and professional appearance.
• Ability to follow spa protocols and maintain client privacy.

Responsibilities

• Provide bodywork sessions using various modalities to enhance guest relaxation.
• Greet guests, perform treatments with proper draping, and ensure comfort.
• Maintain cleanliness and supply levels; coordinate with spa team for scheduling.
• Ensure guest satisfaction and uphold Averill Hospitality standards.
• Attend mandatory trainings and stay updated on spa protocols.

Skills

Strong communication

Massage license

CPR certification

Guest service

Job description

Tired of the 9-to-5 burnout? Reclaim your schedule and dowhat you love. Our luxury wellness experience sets a tone of pure relaxationand unparalleled hospitality. All employees receive perks of $50 rooms at anyof our properties, and discount rates at our spa, restaurant, and retail.

The Lodge atWhitefish Lake, one of Montana's AAA Four Diamond resorts, is seekinga Part-Time Massage Therapist to work with our Spa team.

OUR COMPANY

The Lodge at Whitefish Lake, an Averill HospitalityResort, is Montana's premier lakefront, leisure and outdoor activitydestination. The Lodge is a 4-star hotel located only 5 minutes fromdowntown Whitefish and 10 minutes from Whitefish Ski Resort. Our customerexperience focuses on authentic Montana hospitality that creates lastingmemories. The Hotel is one of several family-owned businesses under AverillHospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

This position is responsible for providing bodywork sessions forguests.Massage Practitioners apply a variety of scientificallydeveloped massage techniques to the soft tissue of the body to improve muscletone and circulation.Massage Practitioners work to enhancewell-being, reduce the physical and mental effects of stress and tension,prevent disease, and restore health.Massage Practitioners agree toconduct their practices in acceptable, ethical,professional behavior.

MAIN DUTIES AND RESPONSIBILITIES:

• Modalitiesmay include Deep Tissue, Swedish, Shiatsu, Myofascial, Stone, Pre/PostNatal, and Body Treatments.
• MassagePractitioners use many different massage techniques and methods; these mayinclude the following, among others (not all modalities are practiced byeach Practitioner).
• Acupressure
• TriggerPoint
• ConnectiveTissue Massage
• NeuromuscularMassage
• Reflexology

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

• Adhereto all requirements set forth in the AverillHospitality Employee Policies and Procedures and Non-Competedocuments and the service expectations as set forth by theManagement.Support company mission and policies andprocedures.
• Acknowledgethe confidential nature of the professional relationship with a client andrespect each client’s right to privacy.
• Responsiblefor the comfort of all guests while performing treatments and directing allefforts toward client satisfaction.
• Follow Spaat Whitefish Lake treatment protocols.
• Constantly monitor thequality of all Spa at Whitefish Lake services andtreatments.
• Communicatewith the Reception Desk staff on a regular basis to ensure smoothscheduling and billing.
• Maintainawareness of daily schedule and trouble-shoot any last-minute changes orupdates as well as monitor weekly and monthly schedule to assureaccuracy.
• Performall massage and body treatment modalities and participate incontinued education classes/trainings to learn other treatment/modalitiesoffered and introduced to future menus.
• Attendall mandatory training sessions and meetings.
• GreetGuests at the exact time of scheduled appointment toassure punctual start time of reserved treatments.
• Escortguests to designated treatment room, address clients by name,reconfirm treatment type and explain protocol for specific treatment thatwill be provided.
• Conducta complete client consultation (every appointment to ensure thatthe client’s expectations will be met
• Keep work areaclean and always stocked.
• Encourage clients torelax and keep conversation to a minimum during treatment.
• Always maintain properdraping before, during and after treatment.
• Afterthe service is complete, offer the guests a glass of water/ tea andinquire if they have another service and, if so, escort them tothe appropriate area.
• MassagePractitioner’s must complete a prescription sheet after each Massagetreatment and escort client to retail area and offer appropriateat home body care regimen via body care retail items. Make sure thatyou are taking every opportunity to put your guests on a treatmentplan.
• Maintainvalid Massage license and provide a copy to Spa Director forfile.Stay informed of state and local regulations for massagepractitioners.
• MaintainCPR certification.
• Adhereto time off/shift coverage request policy.
• Demonstrateprofessional excellence through regular self-assessment of strengths,limitations and effectiveness by continued education andtraining. Desire to provide phenomenal guest experiences, apassion for quality, and attention to detail.
• Strongcommunication skills with the ability to develop relationships andfoster cooperation.
• Abilityto build strong relationships
• Abilityto develop and encourage an open, stimulating and trusting environmentthat reflects our Company Mission, Brand Promise and Values.
• Abilityto read and interpret product and equipment manuals, andmassage journals and protocols and procedures.

A review of thisdescription has excluded the marginal functions of the position that areincidental to the performance of fundamental job duties. All duties andrequirements are essential job functions. This job description in no way states or implies that theseare the only duties to be performed by the employee occupying the position.Employees will be required to perform any other job-related duties assigned bytheir supervisor. This job description and the listed duties and functions maybe revised and changed based on business demands.

AVERILL HOSPITALITY provides equal employmentopportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status, genetics,protected veteran status, sexual orientation, gender identity or expression, orany other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions ofemployment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality,offers full time, year-round employment, competitive compensation, and a fullbenefits package including paid holidays, paid time off, insurance, 401(k)match, and company discounts in Whitefish, Montana's premier leisure andoutdoor activity destination on the shores of Whitefish Lake.