Massage therapist

Concord Embassy Suites; Stati Uniti; In loco; USD 14.000 - 20.000; Part-time

Vantaggi offerti da questo lavoro

Health Insurance

401(k) Plan with Company Match

Paid Time Off

DailyPay

Tuition Reimbursement

Brand Discounts

Wellness Programs

Descrizione del lavoro

Atrium Hospitality LP is hiring a part-time Spa Guest Services Associate at Concord Embassy Suites in Concord, NC. You will warmly greet guests, answer calls, book appointments, and explain spa services and policies while keeping the space tidy and organized.

This role supports a busy spa environment and requires flexible availability. Ideal candidates have customer service or retail experience, at least 3 months in a spa or office setting, and a high school diploma.

Competenze

• Has customer service or retail experience.
• Has worked in a spa or office for at least 3 months.
• Holds a high school diploma or equivalent.
• Knows Microsoft Office basics.
• Can lift up to 30 lbs and has flexible availability.

Mansioni

• Greet guests and guide them to spa destinations.
• Answer calls with a smile and handle inquiries.
• Book appointments and manage the calendar.
• Explain spa services, prices, and policies clearly.
• Maintain tidiness of retail shelves and service receipts.

Conoscenze

Customer service

Retail experience

Microsoft Office

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Hotel : Concord Embassy Suites 5400 John Q. Hammons Dr. NW Concord, NC 28026 Part time Compensation Range : 12.15 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What’s in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverage – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description What You Will Do:

• Greet guests like the VIPs they are and guide them to their spa destination.
• Answer calls with a smile—even the ones asking, “Do you offer yoga?”
• Book appointments and keep our calendar running smoother than a massage stone.
• Explain spa services, prices, and policies in a way that’s clear, helpful, and totally stress-free.
• Keep things tidy and organized, from retail shelves to service receipts.

What We Are Looking For:

• Has customer service or retail experience—it shows you know how to make guests feel welcome.
• Has worked in a spa or office for at least 3 months—bonus points if you’ve mastered the art of soothing background music.
• Holds a high school diploma or equivalent—it helps with keeping things organized and professional.
• Knows their way around Microsoft Office—basic tech skills keep our bookings and records on point.
• Can lift up to 30 lbs and has flexible availability—we’re a 7-days-a-week kind of place, and spa baskets aren’t light!

Benefits:

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Why Atrium?

Hear it from Karyn H. “I absolutely love working for Atrium because the environment is fun and stimulating. We are all offered opportunities to learn and grow and they make us feel important and valued as a team. It stands out from other places where I’ve worked and really does feel like a family atmosphere.”

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today… Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education.

When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!