Massage Therapist

Four Seasons Hotels and Resorts; Nashville (TN); On-site; USD 22,000 - 38,000; Part time

Benefits offered by this job

Competitive compensation

Training & development

Employee discounts

Dry cleaning for uniforms

Complimentary employee meals

Other property-specific benefits

Job summary

Four Seasons Hotels and Resorts in Nashville seeks an On-Call Massage Therapist to deliver exceptional wellness experiences in a luxury setting. You will greet guests, perform massage treatments, and maintain pristine treatment rooms with a focus on guest comfort and safety.

The ideal candidate has a minimum of two years of upscale spa experience, a licensed massage therapy program, and strong English communication.

Qualifications

• Completion of an accredited massage therapy program with valid licensing/certification.
• Minimum of two years of experience in an upscale spa or luxury hotel environment preferred.
• Strong communication and interpersonal skills with a guest-focused mindset.

Responsibilities

• Greet guests promptly, confirm treatments, and deliver a professional, relaxing service with hospitality.
• Perform massage treatments in accordance with licensing requirements, sanitation standards, and local regulations.
• Set up, maintain, and clean treatment rooms, ensuring equipment, linens, and supplies meet quality standards.
• Prepare and reset treatment rooms efficiently between appointments for each guest.
• Maintain cleanliness and organization across spa facilities, including back-of-house areas.
• Promote and recommend spa retail products following consultation guidelines.
• Provide services in alternative locations, such as guest rooms or event spaces, as needed.
• Collaborate effectively with team members and supervisors to ensure seamless service delivery.

Skills

Spa experience

Communication

English fluency

Guest service

Education

High School Diploma

Accredited massage therapy program + licensing

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

We are seeking an On-Call Massage Therapist to join the team at Four Seasons Hotel and Private Residences Nashville. This role is ideal for a skilled and service-driven professional who is passionate about delivering exceptional wellness experiences in a luxury environment.

What You Will Do

• Greet guests promptly, confirm treatments, and deliver a professional, relaxing service with the highest level of hospitality.
• Perform massage treatments in accordance with all licensing requirements, sanitation standards, and local regulations.
• Set up, maintain, and clean treatment rooms, ensuring all equipment, linens, and supplies meet quality and par standards.
• Prepare and reset treatment rooms efficiently between appointments, ensuring readiness for each guest.
• Maintain cleanliness and organization across spa facilities, including back-of-house, relaxation lounges, and locker rooms.
• Promote and recommend spa retail products using prescribed consultation guidelines.
• Provide services in alternative locations, including guest rooms or event spaces, as needed.
• Collaborate professionally and effectively with team members and supervisors to ensure seamless service delivery.

What You Bring

• High School Diploma required; completion of an accredited massage therapy program with valid licensing/certification.
• Minimum of two (2) years of experience in an upscale spa or luxury hotel environment preferred.
• Strong communication and interpersonal skills with a guest-focused mindset.
• Ability to multitask and perform in a fast-paced, high-volume environment.
• Proven problem-solving abilities and composure when handling challenging situations.
• Proficiency in reading, writing, and speaking English.
• Knowledge of Nashville and surrounding areas is a plus.

What We Offer

• Competitive compensation and comprehensive benefits package
• Exceptional training and development opportunities
• Employee discounts at Four Seasons properties worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Additional property-specific benefits

Schedule & Hours

• On-call position based on business needs
• Must have flexible availability, including evenings, weekends, and holidays

Visa Requirements

Authorization to work in the United States is required for this role.

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal