Massage Therapist

Omni Hotels; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Omni Hotels’ spa is seeking a Massage Therapist to deliver high-quality massage services to guests, while maintaining Omni’s standards across all procedures. You will join a spa therapy team to provide an exceptional sensory journey, set up rooms, and ensure timely, compliant service delivery.

The role requires a minimum of 1 year massage therapy experience, a current license, and the ability to communicate in English with guests and colleagues.

Qualifications

• Active Massage Therapist license is required.
• Minimum 1 year experience in massage therapy.
• Ability to clearly communicate in English with guests and staff.
• Maintain sanitation per State Board guidelines.
• Flexible schedule including weekends and holidays.
• Commitment to exceeding customer expectations with attention to detail.

Responsibilities

• Provide massage therapy services to guests to the highest standard.
• Set up treatment rooms and manage laundry timely.
• Maintain sanitation of work area and equipment per guidelines.
• Use professional stock efficiently to reduce waste.
• Start and end treatments on time and follow procedures.
• Ensure guests depart with a completed prescription form after each service.
• Encourage upgrades and target retail sales per period.
• Perform other duties as assigned by management.

Skills

Massage techniques

Customer service

English communication

Professional appearance

Flexible schedule

Education

Active Massage Therapist License

Active TABC Certification

Job description

Position Overview:

As a Massage Therapist you will be responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.

Key Responsibilities:

• To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis.
• Maintain sanitation of work area and equipment as required by state board guidelines.
• Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
• To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times.
• Ensure all guests depart with a completed prescription form after each and every service.
• Strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day / week/ month.
• Complete other duties as assigned by management.

Qualifications:

• Minimum 1 year experience in massage therapy preferably in an upscale salon or spa.
• Proficient skills in traditional and modern forms of massage.
• Maintain a professional appearance at all times.
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers.
• Active Massage Therapist License required.
• Active TABC Certification.
• Ability to maintain compliance to State Board sanitation/sterilization procedures.
• Responsible and dependable with ability to fulfill scheduling needs.
• Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client’s needs.
• Ability to work well under pressure, managing back-to-back appointments in a high volume 4 diamond environment.
• Able to lift and carry up to 20 pounds with frequent bending, reaching overhead, and twisting.
• Stand and/or sit for an extended period or for an entire work shift. Requires repetitive motion, with consistent use of hands and arms.
• Must be able to work a flexible schedule, including weekends and holidays.