Massage Therapist

Caesars Entertainment; Danville (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Caesars Entertainment in Danville, VA is seeking a spa massage therapist to provide exceptional massage and body treatments following spa standards.

Responsibilities include guest service, upselling spa services, maintaining room cleanliness, and delivering professional treatments while adhering to safety protocols. This position requires flexibility for varying shifts and weekend work, with commission-based wages.

Qualifications

• Two years’ massage therapy experience at a resort or high-level country club.
• Must present training certificates for services provided.
• High school diploma or equivalent.
• Experience treating male and female guests professionally.
• Understand Blood Born Pathogen procedures.
• Excellent reading, writing and oral proficiency in English.
• Must be able to operate office equipment and online booking platforms.
• Uphold the highest level of integrity in all situations.

Responsibilities

• Offer the highest level of personalized service with a positive, enthusiastic attitude.
• Initiate and engage in conversations with guests professionally.
• Administer massage and body treatments per spa standards.
• Provide professional treatments after training and certifications.
• Care for equipment and products used.
• Describe spa offerings clearly to guests.
• Compare and contrast services on the menu and upsell.
• Handle guest questions with professionalism and courtesy.
• Respond to guest requests immediately and accurately.
• Maintain cleanliness and organization of treatment rooms.
• Work unsupervised for extended periods.

Skills

Massage therapy

Guest service

Communication

English proficiency

Equipment operation

Education

High school diploma or equivalent

Tools

Booking platforms

Computers

Job description

Job Description

Provideeachguestwithexcellentcustomerservice,massages,andbodytreatments.Responsibleforperformingqualitymassagesandbodytreatmentsinaccordancetospaservicestandards.

Job Description

Provideeachguestwithexcellentcustomerservice,massages,andbodytreatments.Responsibleforperformingqualitymassagesandbodytreatmentsinaccordancetospaservicestandards.

Responsibilities

• Offer the highest level of personalized service whilemaintaininga positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner
• Administer expert massage and body treatments for various purposes and needs and in the specifictime framegiven.
• Provide consistent professional treatments as directed in training classes and accepted certificationpractice.
• Properly care for equipment and products used
• Communicate and describe in an articulate manner the spa offerings
• Compare and contrast the different services on the menu
• Recommend and up-sell services at the spa facility on property
• Handle guest questions and concerns with professionalism and courtesy
• Respond to guest requestsimmediately, accurately, and appropriately
• Understand the importance of and committed to continuing education
• Works unsupervised for extendedperiods
• Uphold all protocols for set-up and cleanliness of treatment rooms.
• Understand that as a representative of the Spa they willmaintaina healthy appearance and a positive attitude
• Maintain a clean, safe,stockedand well-organized work area. Including extensive in-between client cleaning procedures.
• Maintains well maintained spa appearance,cleanlinessand ability to workentireshift in a mask as directed.
• Comfortable around guests who may be in a state of undress
• Perform othertasksassigned byManageror Assistant Manager.
• Ability to trouble shoot and problem solve problems in fast paced environment

Qualifications

• Two years’ massage therapy experience at a resort orhigh-levelcountry club
• Proper training and certificates for service provided.(Must be able to produce certifications uponhire.)
• Highschool diploma or equivalent.
• Experience in administering treatments to male and female guests in a professional manner.
• Understand and follow Blood Born Pathogen procedures
• Excellent, reading writing and oralproficiencyin the English language
• Must be able tooperateoffice equipment such as computers, online booking platforms,printer, andtwo-wayradio.
• Ability to uphold anddemonstratethe highest level of integrity in all situations and recognize standards required by a regulated business.

Wage: Commission based

Additional Requirements

• Due to the nature of the hospitality industry, team members maybe requiredtoworkvarying schedules,weekends, and holidays to reflect the needs of the facility.
• Must be able to stand up to 9 hours per day Length of time of these tasks may vary
• Able to lift 15lbs occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.
• Fastpacedenvironment
• Multipletasksto behandledundertimeconstraint.
• Mustbeabletohandleaheavybusinessvolume,andsensitivesituationsrelatingtostaffandguestproblems,inatimelymanner.
• Mustbeabletospeak,read,writeandunderstandEnglish.