Massage Therapist

Arch Amenities Group; Cincinnati (AR); On-site; USD 44,000 - 48,000; Part time

Job summary

Arch Amenities Group is seeking a part-time Massage Therapist to provide massages and body treatments at our spa facility, including off-site events. The role supports the Spa Operations department and reports to the Spa Manager.

The ideal candidate holds a current state license in massage therapy (OH) and has prior massage or bodywork experience along with strong guest service skills. Availability on weekends and some evenings is required.

Qualifications

• High School Diploma or GED required.
• State massage license required where applicable by OH law.
• Experience in massage or bodywork and strong customer service skills.

Responsibilities

• Perform massages and body treatments as listed on the service menu, complying with licensure.
• Assess contraindications and guest needs before services.
• Maintain cleanliness and sterilization of equipment and treatment areas.
• Build rapport with guests and provide product recommendations for home use.
• Attend scheduled trainings and follow Arch Amenities Group standards.

Skills

Customer service

Verbal communication

Interpersonal skills

Massage techniques

Education

High School Diploma or GED

State massage license (OH)

Job description

Job Title: Massage Therapist

Department: Spa Operations

Reports to: Spa Manager

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a part-time Massage Therapist. The Massage Therapist is responsible for providing massages and other body treatments to guests of our facility and during off-site health fairs and marketing events. This position may require weekend and evening shifts during the week.

Mayerson JCC:

The Mayerson JCC connects people so that they can live happier and fuller lives, creating a more vibrant Jewish community. The JCC helps to foster social connections between its members and guests alike, bringing people together through a wide variety of programs and events. With an expansive fitness center, highly regarded early childhood and senior centers, top arts and cultural events, and classes for every age, the JCC connects, enriches, and inspires over 27,000 visitors per month. The JCC welcomes everyone, regardless of race, religion, or ability.

Responsibilities:

• Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
• Adheres to policies of Arch Amenities Group.
• Performs massage and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
• Performs all treatments on services menu based upon current licensure.
• Assesses contraindications of guest that may prevent service from taking place.
• Meets the needs of the guest at all times throughout the service.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment on a daily basis.
• Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests' questions in a knowledgeable and professional manner.
• Recommends products for home use.
• Suggests to guests other beneficial treatments offered in the spa.
• Begins and ends all treatments on time.
• Works assigned schedule and arrives and departs from their shift on time.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Manager or other management personnel about product needs.
• Creates and maintains client histories and treatment notes, when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings and completes all mandatory trainings.
• Submits all required paperwork (timesheets, etc.) by the due date.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.

Qualifications:

• High School Diploma or GED.
• Valid state license in massage therapy or other credentials required by the state of Ohio.
• Previous massage and body work experience.
• Customer service experience, preferably in a spa.
• Must be able to build rapport with guests.
• Ability to explain various treatments/services to guests.
• Excellent customer service skills and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic, and motivational.
• Professional manner, discretion, and appearance.
• Good verbal and written skills.
• Strong team player.
• A comfort level with service and product recommendation.
• Availability When Facility Is Open: This could include nights, weekends, and holidays. This position requires at least one day on the weekend and one evening during the week.
• Ability to stand for long periods.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects.
• The employee may occasionally lift and/or move up to 25 pounds.
• This position requires the following abilities: balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
• The employee will be required to operate the following tools: massage oils and lotions, hot stones (if certified to provide this service), hot cabbie, hand towels, body treatment products, myofascial cups (if certified to provide this service), and disinfectants.
• Work conditions could include exposure to odors, fumes, and vibrations.

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Compensation:

Starting rate is $32-$35 per service hour plus gratuities, depending on previous work history.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Aff… commitment to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.