Mason Street Grill Busperson - Full Time

Mason Street Grill at Pfister; Milwaukee (WI); On-site; USD 9,300 - 13,000; Full time

Benefits offered by this job

Early wage access

Paid Time Off

401(k) match

Employee assistance

Career growth

Complimentary meals

Room discounts

Discounts at Marcus venues

Health benefits

Job summary

Mason Street Grill at Pfister in Milwaukee is seeking a dedicated hospitality teammate to join our premier restaurant team. You will help deliver exceptional guest service, set and reset tables, pour water, and assist servers in a fast-paced, upscale dining room.

This full-time, hourly role requires a friendly, team-oriented attitude, attention to detail, and the ability to stand, walk, bend, and lift up to 30 pounds. Flexible availability including evenings, weekends, and holidays is essential.

Qualifications

• Strong customer service skills with a friendly, professional, and team-oriented attitude.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Ability to stand, walk, bend, and lift up to 30 pounds throughout the shift.
• Flexible availability, including evenings, weekends, and holidays.
• Previous restaurant or hospitality experience is a plus, but a willingness to learn and a positive attitude are most important.

Responsibilities

• Deliver exceptional guest service by promptly setting and resetting tables, pouring water, clearing dishes, and assisting servers to ensure a seamless dining experience.
• Maintain a clean, organized, and polished dining room by clearing, sanitizing, and preparing tables and service stations throughout each shift.
• Support food and beverage service by transporting dishes, bread, beverages, and other items between the kitchen and dining room efficiently and accurately.
• Anticipate guest and team needs by refilling water, assisting with table maintenance, and providing attentive support in a fast-paced, upscale restaurant environment.
• Collaborate with servers, bartenders, hosts, and culinary team members to ensure smooth restaurant operations and create memorable dining experiences for every guest.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Stamina

Job description

Description

Do you take pride in delivering exceptional service and creating memorable dining experiences? Are you energized by the fast-paced atmosphere of one of Milwaukee's premier restaurants? If so, Mason Street Grill is looking for a dedicated individual to join our team and help uphold our reputation for outstanding hospitality, exceptional cuisine, and warm, genuine service.

What you will be doing

• Deliver exceptional guest service by promptly setting and resetting tables, pouring water, clearing dishes, and assisting servers to ensure a seamless dining experience.
• Maintain a clean, organized, and polished dining room by clearing, sanitizing, and preparing tables and service stations throughout each shift.
• Support food and beverage service by transporting dishes, bread, beverages, and other items between the kitchen and dining room efficiently and accurately.
• Anticipate guest and team needs by refilling water, assisting with table maintenance, and providing attentive support in a fast-paced, upscale restaurant environment.
• Collaborate with servers, bartenders, hosts, and culinary team members to ensure smooth restaurant operations and create memorable dining experiences for every guest.

Position Requirements

• Strong customer service skills with a friendly, professional, and team-oriented attitude.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Ability to stand, walk, bend, and lift up to 30 pounds throughout the shift.
• Flexible availability, including evenings, weekends, and holidays.
• Previous restaurant or hospitality experience is a plus, but a willingness to learn and a positive attitude are most important.

What’s in it for you

• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted On-Site Self-Parking
• 401(k) employer match
• Access to Employee Assistance Programs
• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
• Complimentary, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
• Health and Benefit packages are available for full-time associates

Job Type: Full Time, Hourly

Pay Rate: $8.22/hour

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an Equal Opportunity Employer.