Marriott Springfield Downtown - Food & Beverage Supervisor

Aimbridge Hospitality; Springfield (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Food & Beverage Supervisor to lead our dining team at our Springfield property. You’ll collaborate with the F&B Manager to uphold service excellence, mentor staff, and manage daily operations.

You will monitor food quality, handle guest feedback, oversee scheduling and inventory, and help develop promotional ideas to drive guest engagement and sales in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent; hospitality coursework is a plus.
• At least 1 year in hotels or related fields with supervisory experience preferred.
• Strong communication, problem-solving, multitasking, and calm under pressure.
• Ability to analyze basic financial data and perform simple arithmetic.

Responsibilities

• Monitor food quality and guest feedback to ensure high service standards.
• Lead and motivate staff; promote teamwork and clear communication.
• Oversee daily operations: costs, cash handling, scheduling, and inventory.
• Develop promotional ideas and training initiatives to boost sales and growth.

Skills

Team leadership

Customer service

Operations management

Promotions

Staff training

Education

High school diploma

Hospitality coursework

Tools

POS system

Scheduling software

Inventory management

Job description

Join Our Team as a Food & Beverage Supervisor!

Step into a leadership role where you’ll help create unforgettable dining experiences! As the Food & Beverage Supervisor, you’ll work closely with the Food & Beverage Manager to ensure top-notch service, motivate your team, and keep operations running smoothly. You’ll be the go-to person for supporting staff, solving problems, and making sure every guest leaves happy. Ready to lead with energy and excellence? This is your spotlight moment!

Key Skills/Responsibilities

• Service Superheroes: Ensure every meal meets high standards of taste and presentation by monitoring food quality throughout service. Address guest feedback and concerns promptly and professionally, turning challenges into opportunities for memorable experiences.
• Team Titans: Foster a collaborative environment by encouraging open communication and teamwork among staff. Lead by example and share insights at team meetings, helping everyone stay informed and motivated.
• Operations Olympians: Manage daily operations by overseeing costs, handling cash transactions accurately, preparing staff schedules, and maintaining inventory. Utilize technology to streamline processes and keep everything running smoothly and efficiently.
• Growth Gurus: Develop creative promotional campaigns and ideas to attract more guests and boost sales. Support training and performance initiatives to help team members grow and contribute to overall business success.

Education & Experience

• High school diploma or equivalent required; college coursework in hospitality is a plus.
• At least one year of progressive experience in hotels or related fields, with supervisory experience preferred.
• Strong communication and problem-solving skills, with the ability to multitask and maintain composure under pressure.
• Demonstrated initiative and effective listening, understanding, and clarification abilities.
• Competence in interpreting financial data and performing basic arithmetic.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Conveniently located in downtown Springfield, our inviting hotel is perfectly situated for family vacations, romantic getaways or business travelers. Guests can settle into spacious rooms featuring complimentary Wi‑Fi access, Plug‑in Panel for streaming media and plush bedding. Travelers will enjoy delicious dining in our Springfield hotel's restaurant or they can have a light meal and drinks in our award‑winning sports bar. The classically‑designed meeting and event venues within our downtown hotel are ideal for planning corporate gatherings, weddings and other social galas. Our experienced staff, including planning and catering experts, are always on hand to assist. When it's time to relax, guests will enjoy our hotel's setting close to the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum and the MassMutual Center.