Markets Asset Servicing Team Lead– Income & Corporate Actions Associate II

Testing Site - JPMC; Newark (DE); On-site; USD 95,000 - 125,000; Full time

Job summary

Testing Site - JPMC is seeking a Senior Associate in the Markets Asset Servicing Team to manage end-to-end processing of income and Corporate Actions across multiple markets. You will collaborate with trading desks, middle office, and settlements, leading complex workflows and mentoring junior staff to improve service delivery.

You will join a high-performing team that values innovation and continuous learning while focusing on risk controls, process improvements, and strong cross-team

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• Three years of asset servicing or securities operations experience, with corporate actions and income processing.
• Strong understanding of the transaction lifecycle and global securities products.
• Advanced risk awareness with experience implementing mitigating controls.
• Ability to manage high-volume, deadline-driven workflows with accuracy.

Responsibilities

• Lead and oversee daily operations for Dividends, Coupons, and Corporate Actions across markets.
• Serve as the primary escalation contact for complex event-related queries.
• Mentor junior team members and drive process improvements.
• Support high-volume workflows and meet critical deadlines.
• Ensure regulatory reporting and daily controls are completed accurately.
• Produce and analyze operational metrics to identify trends.

Skills

Asset servicing

Corporate actions

Excel

Problem solving

Education

Bachelor’s degree in Accounting, Finance, Economics, or related field

Tools

MS Office

Job description

Are you ready to elevate your career in a dynamic, fast-paced environment? As part of our Markets Asset Servicing Team, you’ll have the opportunity to expand your expertise, collaborate with talented colleagues, and make a meaningful impact on our business. We empower you to lead, innovate, and grow—while building valuable relationships across the organization. Join us and be part of a team that values your contributions and supports your professional development.

Job Summary
As a Senior Associate in the Markets Asset Servicing Team, you will play a pivotal role in the end-to-end processing of global income and Corporate Actions events across a diverse range of securities. You will work closely with trading desks, middle office, finance, and settlements, gaining broad exposure to our products and operations. In this role, you will lead complex workflows, mentor junior team members, and drive process improvements that enhance our service delivery. Your expertise will help us deliver exceptional results for the firm and our clients.

You will join a collaborative and high-performing team that values innovation, continuous learning, and operational excellence. Our team is committed to supporting your growth and providing opportunities to expand your skills across products and markets.

Job Responsibilities

• Lead and oversee daily operations for Dividends, Coupons, and Corporate Actions across multiple markets and securities, ensuring accuracy and timeliness.
• Serve as the primary escalation contact, investigating and resolving complex event-related queries.
• Act as a subject matter expert, providing guidance and support to junior team members.
• Manage high-volume workflows and prioritize tasks to meet critical deadlines.
• Ensure all regulatory reporting and daily controls are completed accurately and on time.
• Produce and analyze operational metrics, identifying trends and recommending improvements.
• Proactively identify and elevate issues, collaborating with team members to resolve challenges.
• Support cash and stock break management, investigating and resolving discrepancies.
• Contribute to process improvement initiatives, recommending and implementing more efficient methods.
• Participate in projects driven by industry mandates, process enhancements, or client requirements.
• Maintain up-to-date awareness of risk policies and procedures, ensuring adherence to escalation protocols.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience.
• Three years of experience in asset servicing or securities operations, with expertise in corporate actions and income processing.
• Strong understanding of the transaction and trade lifecycle, and global securities products.
• Advanced risk and control awareness, with experience implementing mitigating controls.
• Proven ability to manage high-volume, deadline-driven workflows with accuracy and quality.
• Excellent problem-solving, analytical, and issue resolution skills.
• Strong relationship-building and communication skills, with the ability to collaborate across teams and with external counterparties.
• Proficiency in Microsoft Office applications, especially Excel.
• Series 99 license required, or willingness to obtain on the job within 180 days.
• Ability to mentor junior staff and contribute to a collaborative team environment.
• High degree of attention to detail and adaptability to changing business needs.

Preferred Qualifications, Capabilities, and Skills

• Experience with industry systems and tools related to asset servicing.
• Demonstrated success in process improvement or project participation.
• Exposure to global markets and multi-asset class products.
• Ability to work independently and drive initiatives forward.
• Strong organizational and time management skills.
• Experience supporting regulatory or audit requirements.
• Commitment to continuous learning and professional development.

*********Please note that relocation assistance is not available for this position. This is an on-site role, and candidates must be willing to work from the office, as remote work is not offered.**********