Marketing Systems Operations Lead

Productboard, Inc.; San Francisco (CA); Hybrid; USD 155,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation, stock

Company 401k

Budget for online courses, books, and

Flexible PTO and paid sick days

Volunteer Day

Free snacks, drinks, and catered meals

Gym and wellness memberships

Flexible working hours and home office

Mental Wellness Program

Job summary

Productboard is seeking a Marketing Operations Lead to own the marketing technology stack and oversee lead processing, campaign operations, integrations, and core segmentations. This role blends hands-on execution with a systems-architect view across marketing and revenue technologies.

You will maintain the stack, enable AI-enabled workflows, and architect data flows between marketing platforms, CRM, and product data. Hybrid in SF.

Qualifications

• 4–6 years of experience in Marketing Operations, Marketing Technology, or Revenue Operations.
• Experience orchestrating multiple processes, platforms, and technologies to support marketing and revenue teams.
• Experience deploying significant new solutions into a martech stack, built or bought.
• Experience building custom integrations and workflows beyond turnkey martech solutions.
• Experience with tools like Goldcast, Clay, Zapier, Workato, Sendoso or Outreach.

Responsibilities

• Maintain and own the marketing/revenue operations tech stack, including MAP, customer engagement, event, and other martech platforms.
• Build a robust infrastructure for GTM engineering to rapidly deploy and iterate on hyper-personalized GTM motions.
• Enable marketing stakeholders to simplify and scale workflows with AI tools and AI-native solutions.
• Architect systems integrations and data schemas between marketing platforms, CRM, and product data.
• Maintain operational excellence in marketing campaign execution including lead creation, attribution, and processing.
• Support end‑to‑end campaign execution with list uploads, audience segmentation, asset management, email builds, and A/B testing.

Skills

Marketing Operations

Martech Stack

Campaign Operations

Integrations

Cross-functional Collaboration

Data-driven Decisions

Education

Bachelor’s Degree

Tools

Goldcast

Clay

Zapier

Workato

Sendoso

Outreach

Job description

Productboard is seeking a Marketing Operations Lead. In this role, you will own the marketing technology stack, with significant overlapping responsibility over broader revenue/GTM/analytics technology. You will be the domain expert in the architecture, design, and execution of processes and workflows across the entire marketing and GTM team including lead processing, lead management, campaign operations, systems integrations, and core segmentations.

This is a role for someone who combines the hands‑on perspective of day‑to‑day operational execution with a high‑level system’s architect understanding of how all our marketing and revenue technologies interact with each other and work together.

Why this matters for your career

The gap between professionals who are building with AI daily and those who are still watching is widening fast. At Productboard, you won't just use AI tools. You will shape the architecture that makes AI agents effective, define the workflows that make them reliable, and build the evaluation systems that make them trustworthy. You will work in an environment where AI first is not a future aspiration. It is the current standard.

The skills you build here, agent native design, multi‑model orchestration, eval‑driven development, AI‑ready codebase architecture, are the skills that will define senior engineering for the next decade.

On a Typical Day, You Will...

Maintain and own the marketing/revenue operations tech stack, including MAP, customer engagement, event, and other martech platforms.

Build a robust and organized infrastructure for GTM engineering to rapidly deploy and iterate on hyper‑personalized GTM motions.

Enable marketing stakeholders to simplify and scale their workflows with AI tools. Ambitiously enhance the marketing and GTM tech stack with agentic and AI‑native solutions.

Architect systems integrations and data schemas. Build efficient and reliable data flow between marketing platforms, CRM, and product data.

Maintain operational excellence in marketing campaign execution, encompassing campaign creation, lead creation, attribution, and processing.

Support stakeholders with end‑to‑end campaign execution including list uploads, audience segmentation, asset management, email builds, A/B testing, and deployment

About you

• 4-6 years of experience in Marketing Operations, Marketing Technology, or Revenue Operations
• High-level, stack-wide experience orchestrating multiple processes, platforms, and technologies to support the work of marketing and revenue teams.
• Experience owning the deployment of significant new solutions into a martech stack, either built or bought.
• Experience building custom integrations and workflows beyond turnkey martech solutions.
• Qualified, Goldcast, Clay, Zapier, Workato, Sendoso, Outreach or comparable tool experience helpful
• Experience with product‑led growth (PLG) motions and working with product data preferred

Working knowledge of CRMs (Salesforce preferred) and their interaction with marketing automation platforms

• Highly detail‑oriented with demonstrated skills in project management
• Strong oral and written communication skills
• Ability to build effective relationships, listen, communicate, influence, and collaborate cross‑team at all organizational levels
• Highly motivated, collaborative, and team‑oriented
• Bachelor’s Degree

The expected base pay range for this position in the San Francisco area is $155,000-190,000

In addition to the base pay, this role is eligible for competitive equity awards and benefits.

Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job‑related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future.

You can look forward to the following benefits + More

• Competitive compensation, stock options, company 401k
• Budget for online courses, books, and conferences
• Flexible PTO and paid sick days
• Volunteer Day for you to help causes close to your heart
• Free snacks, drinks, and yummy catered lunches
• Company contribution to gym and wellness memberships
• Flexible working hours and home office. Hybrid Schedule Mon/Tues/Thurs In Office
• Mental Wellness Program to support your well‑being and self‑care

Are you able to commute to the downtown San Francisco office 3 times a week (Mon, Tues, Thurs)? *

Are you currently authorized to work in the US? *

If yes, will you now or in the future require visa sponsorship? *

Voluntary Self-Identification

To comply with government reporting requirements, we invite candidates to participate in the self‑identification survey below. Your completion of this form is entirely optional, and your decision will neither influence the hiring process nor any subsequent stages. Any information you choose to share will be kept confidential and stored in a secure file. As outlined in our Equal Employment Opportunity policy, we uphold a commitment to non‑discrimination based on any protected group status specified in applicable laws.