Restoration Technician

SERVPRO of Howard County; Weymouth (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

SERVPRO of Howard County is hiring a Restoration Technician in Weymouth, MA. The role focuses on responding to service calls, performing restoration tasks, and supporting crew chiefs to meet customer needs.

Strong communication and reliability are essential as you help prepare sites, maintain equipment, and ensure safety on every project. Ideal candidates have a high school diploma or GED and experience in cleaning/restoration.

Qualifications

• Excellent oral communication skills.
• Experience in cleaning/restoration preferred.
• High school diploma or GED required.

Responsibilities

• Respond to service calls as needed and perform services per production guidelines.
• Coordinate with crew chief to ensure customer needs are met.
• Assist with vehicle/equipment maintenance and site cleanup after projects.
• Assist in setup, staging, and breakdown at each job site.
• Maintain safety and proper handling of materials on site.

Skills

Oral communication

Education

High school diploma/GED

Job description

Do you love helping people through difficult situations?

Then don't miss your chance to join our Franchise as a new Restoration Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearancePerform production processes following SERVPRO® production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

How proficient are you working with mobile devices? *

How many years of experience do you have in the commercial cleaning and restoration or insurance industry? *

Are you able to regularly lift 50 pounds? *

Are you willing to travel locally and out of state when necessary? *

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.