Marketing Success Specialist | US SaaS

Offshore 24/7; United States; Remote; USD 12.000 - 14.000; Vollzeit

Benefits dieser Stelle

HMO from Day 1

20 days leave/year

Company laptop provided

Fully remote role

Zusammenfassung

Offshore 24/7 in the Philippines seeks an experienced marketing professional to manage a portfolio of US clients. You will onboard accounts, optimize campaigns, and advise on social media, email, SEO, and paid strategies.

You will craft compelling marketing copy and create reusable templates for client campaigns. You will work 7:00 PM to 4:00 AM PHT, Monday to Friday, from a 100% remote setup with full-time Philippine employment.

Qualifikationen

• At least 2 years in digital marketing, content marketing, marketing operations, customer success or related role.
• Experience dealing directly with external clients via calls and video.
• Strong written English and copywriting ability; writing marketing copy regularly.
• Hands-on experience across two of: social media marketing, email marketing, SEO, paid advertising, or creative content production.
• Able to explain marketing concepts clearly to people with varied experience.

Aufgaben

• Onboard new US clients and connect their accounts to the platform.
• Advise clients on social media planning, posting frequency, and content calendars.
• Write and refine marketing copy for emails, social posts, and landing pages.
• Create templates and assets clients can adapt for their campaigns.
• Provide guidance on SEO, GEO visibility, and paid advertising.
• Answer questions, troubleshoot setup issues, and escalate when needed.
• Develop onboarding materials and tutorials to reduce inquiries.

Kenntnisse

2+ years in digital marketing

Copywriting

Client onboarding

Social media planning

Communication skills

Tools

HubSpot

Google Analytics

Google Ads

Meta Ads Manager

Canva

Jobbeschreibung

100% work from home, anywhere in the Philippines

Full time, permanent Philippine employment with Offshore 24/7

Monday to Friday, 7:00 PM to 4:00 AM PHT (includes a one hour break)

Supporting clients across the United States

About the Role

You will look after a portfolio of US clients using an in house marketing platform, and your job is to make sure they actually get value out of it. That starts with onboarding: connecting their website and social accounts, setting up features like CTA pop ups, and walking them through how the platform works. It does not stop there.

Once they are running, you are the person they come to for advice on what to post, how often, what their email campaigns should say, and why their landing page is not converting.

Why This Role Is Worth Having

Most marketing roles put you behind one channel. This one gives you a portfolio of clients across different businesses, and you see what works across all of them. You will build real breadth across social, email, SEO, GEO and paid, and develop the much rarer skill of being able to explain any of it to someone who does not do marketing for a living. That combination is what turns a marketing executive into a marketing consultant, and it travels well.

You will also be close to the product. Client feedback you collect goes to the people who build the platform, so what you hear actually changes what gets made.

What You'll Be Doing

Onboarding new clients onto the platform, from account connection through to feature setup, and making sure they know how to use it

Advising clients on social media planning, posting frequency, content calendars and audience engagement

Writing and refining marketing copy for emails, social posts, website content, landing pages and campaigns

Creating content examples, templates and creative assets clients can adapt for their own marketing

Giving practical guidance on SEO, keyword research, GEO (visibility in AI powered search), email campaigns and paid advertising

Answering client questions, troubleshooting setup issues, and escalating technical requests to the right internal team

Building onboarding materials, user guides and tutorials that reduce the questions coming back to you

• Tracking platform adoption and feeding client feedback and feature requests to the product team

What You'll Need

At least 2 years of experience in digital marketing, content marketing, marketing operations, customer success or a closely related role

Experience dealing directly with external clients, including over calls and video, not only internal stakeholders

Strong written English and genuine copywriting ability. Writing marketing copy is a regular part of this job, not an occasional extra

Hands on experience across at least two of the following: social media marketing, email marketing, SEO, paid advertising, or creative content production

A good working understanding of digital marketing fundamentals and how different channels bring in and hold an audience

The ability to explain marketing concepts and software clearly to people with very different levels of experience

Comfortable picking up new software quickly and then teaching it to someone else

Available to work 7:00 PM to 4:00 AM Philippine time, Monday to Friday, on an ongoing basis

Nice to Have

Experience in client onboarding, customer success, account management or SaaS support

Background in B2B marketing, fintech, trading or other technology driven industries

Experience running software demonstrations, training sessions or webinars

Basic design skills and the ability to create marketing assets independently in Canva, Figma or similar

Familiarity with HubSpot, Intercom, Google Analytics, Ahrefs, Beehiiv, Brevo, Google Ads or Meta Ads Manager

Experience writing help documentation, tutorials or educational content

Understanding of GEO and AI powered search visibility

PHP 70,000 to PHP 80,000 per month

100% work from home

Full time, permanent Philippine employment with Offshore 24/7, supporting an established United States business

Monday to Friday, 7:00 PM to 4:00 AM PHT

Complete WFH equipment provided, including a company laptop and all equipment required for your role

HMO coverage from Day 1

20 days paid leave per year, 15 annual leave plus 5 sick leave, accruing from Day 1

Government mandated benefits

Annual rate and performance review

Comprehensive training and ongoing professional development

Regular staff events and team activities

Before You Apply

This role needs three things together: at least 2 years in a marketing or customer success role, real copywriting ability, and genuine comfort advising clients directly. It also runs 7:00 PM to 4:00 AM Philippine time, every weekday. If all three fit and the hours work for you, we would like to hear from you.