Marketing Specialist - CRM & Funnel Systems

Grant Cardone Enterprises; United States; On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A business training company in the United States seeks a Marketing Specialist - CRM & Funnel Systems. This full-time position involves maintaining funnel templates, providing support to business coaches using the GoHighLevel platform, and ensuring successful onboarding and user satisfaction. Ideal candidates have proficiency in GoHighLevel, strong organizational skills, and excellent communication abilities.

Qualifications

• Deep understanding of CRM design, automations, and funnel mechanics.
• Comfortable running Zoom trainings and hosting live calls.
• Process-driven with a love for clean snapshots and tidy sub-accounts.
• Highly organized, process-driven, and capable of maintaining clean sub-accounts and SOPs.

Responsibilities

• Build and maintain high-converting funnel templates for coaches.
• Serve as the primary point of contact for OMNI technical questions.
• Keep OMNI tutorials and knowledge base articles current.

Skills

Proven GoHighLevel expertise

CRM design

Automations

Excellent communication

Highly organized

Organized and process-driven

Tools

GoHighLevel

Zoom

Twilio

Stripe

Loom

Zendesk/Help Scout

HTML/CSS for emails

Zapier/Make

Job description

Marketing Specialist - CRM & Funnel Systems

Direct message the job poster from Grant Cardone Enterprises

Here at Grant Cardone Enterprises, it's our mission to positively transform companies by providing leaders and salespeople with the very best business and sales training so they can become masters of their crafts, build unified cultures, and drive revenue and profit so they can help build a better future.

We help small sized to Fortune 500 companies reach new revenue targets by finding overlooked opportunities and customizing the business process to be more effective. Our vision is to reach every individual across the world, and give them the right tools to help them 10X their life.

Position Overview

As the Marketing Specialist - CRM & Funnel Systems you will be the in-house expert running our white-labeled GoHighLevel platform (OMNI). Your job is to keep every OMNI sub-account for 10X Business Coaches ready to launch—complete with proven funnels, CRM workflows, and automations—while providing fast, friendly support that helps coaches turn OMNI on and get results with minimal setup.

What You’ll Own

Sub-Account Build & Maintenance

• Build and maintain a library of high-converting funnel templates, automations, and CRM pipelines tailored for 10X Business Coaches.
• Package and update account snapshots for one-click deployment and easy cloning.
• Standardize settings (domains, email/SMS, calendars, pipelines, forms, triggers) for consistent, reliable launches.

Customer Support & Enablement

• Serve as the primary point of contact for all OMNI technical/configuration questions.
• Host the weekly OMNI support call every Wednesday at 10:30 AM EST (group onboarding + live Q&A).
• Offer optional 1:1 onboarding/setup sessions for coaches who need extra help.
• Provide responsive support via email/tickets and jump on quick live troubleshooting calls when needed.
• Track issues, resolutions, and patterns to prevent repeat problems (create fixes or SOPs).
• Oversee the OMNI GHL Agency backend (provisioning, permissions, sub-account hygiene).
• Ensure billing, payment collection, and account provisioning work end-to-end.

Training, Docs & SOPs

• Keep all OMNI tutorials, quick-start guides, and knowledge base articles current and simple.
• Deliver internal updates to Licensee/Sales as features evolve or best practices change.
• Document clear SOPs for recurring tasks (both internal and client-facing).
• Partner with the Director of Business Development to streamline onboarding flows and reduce time-to-value.
• Stay current on GHL releases and community best practices; propose improvements that enhance OMNI’s value (integrations, templates, small utilities).

What You Bring

• Proven GoHighLevel expertise (agency or white-label admin experience a big plus; GHL Certified preferred).
• Deep understanding of CRM design, automations, and funnel mechanics.
• Excellent communicator who can teach, de-jargonize, and keep users calm under pressure.
• Highly organized and process-driven; you love clean snapshots, tidy sub-accounts, and clear SOPs.
• Comfortable running Zoom trainings, hosting live calls, and supporting multiple clients at once.

How We’ll Measure Success (KPIs)

• Time-to-Launch: Average time from sub-account creation to first campaign live.
• First-Week Activation Rate: % of new coaches who complete the guided setup and send first campaign.
• Snapshot Quality: Defect rate, rollback frequency, and version adoption.

Nice-to-Have Tools/Experience

• GoHighLevel Agency Admin, Twilio/Wazzap/telephony setup, domain/DNS/auth (SPF/DKIM/DMARC), Stripe/Chargebee, Loom, Helpdesk/Ticketing (Zendesk/Help Scout), basic HTML/CSS for emails, Zapier/Make for light integrations.

Seniority level

Associate

Employment type

Full-time

Job function

Product Management

Industries

Professional Training and Coaching and Business Consulting and Services

Benefits

• Medical insurance
• Vision insurance
• 401(k)

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