Marketing & Sales Support Manager- REMOTE

Lensa; Latham (NY); Remote; USD 78,000 - 126,000; Full time

Job summary

A leading company in health technology is seeking an experienced sales support professional to enhance customer satisfaction and assist in the fulfillment of sales processes. The ideal candidate will have a strong background in operations, project management, and customer relations to foster collaboration between marketing and field teams, while also ensuring seamless order fulfillment, ultimately contributing to the success of the NewCo.

Benefits

Generous PTO

401k with up to 7% match

HSA with company contribution

Stock purchase plan

Education reimbursement

Qualifications

• 5+ years of experience in sales support or related fields required.
• Strong written and oral communication skills.
• Proficiency in project management and online systems.

Responsibilities

• Execute activities supporting direct and indirect sales processes.
• Collaborate with teams to maintain accurate customer account and order information.
• Respond to information requests and resolve customer issues.

Skills

Customer Service

Communication

Project Management

Sales Support

Technical Aptitude

Education

Bachelor's or Master's Degree in Business Administration, Sales, or Marketing

Tools

Microsoft Office

SAP

Salesforce

Job description

2 days ago Be among the first 25 applicants

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Philips.

In late January, we announced that Bridgefield Capital signed an agreement to acquire Philips’ Emergency Care business which includes leading brands and products like HeartStart AEDs, Intrepid and DFM100 monitor defibrillators, Tempus monitor and Tempus ALS systems, and Corsium and ECI informatics solutions. We expect the transaction to close at the end of 2025.

With Bridgefield’s support and building on our 40+ year legacy of growth and innovation in emergency medical technology, the Emergency Care business will continue passionately pursuing our mission of saving lives, lowering the cost of healthcare, and advancing the science of resuscitation while serving the public access AED, EMS, military, and hospital market segments.

In this role and as part of an agile company that has the dedicated resources needed to achieve its strategic goals, you’ll have every opportunity to become a part of the “NewCo” we are forming and grow both personally and professionally and potentially make an even bigger impact on the acute care space – as well as on the consumers, patients and healthcare workers who depend on these innovative life-saving solutions.

You will be supporting the NewCo Americas AED & Monitor/Defibrillator teams

commercial activities, helping to strengthen customer satisfaction and relationships by interfacing with field teams and customers. Interfaces with marketing, product management and other internal teams to communicate VOC and competitive intelligence to inform product

and commercial strategy.

In This Role

• Execute activities supporting direct and indirect sales processes and projects, ensuring seamless order fulfillment.
• Collaborate with teams to maintain accurate customer account and order information, assisting in business transitions and migrations to NewCo.
• Work with field marketing to deliver and track sales initiatives, and support deal approval flow while managing discounts to achieve financial goals.
• Respond to information requests, resolve customer issues, and collaborate with stakeholders to ensure satisfaction.
  
  

You're The Right Fit If

• Bachelor's or Master's Degree in Business Administration, Sales, Marketing or equivalent.
• At least 5+ years of experience in marketing, sales support, or related fields.
• Proficiency in Microsoft Office, project management, and online systems like SAP or Salesforce; strong written and oral communication skills and technical aptitude.
• Self-starter with drive for initiative, ownership, and adaptability; curiosity for continuous learning and optimization; ability to prioritize and handle value-added work.
• Strong ability to communicate complex messages to technical and non-technical audiences and provide excellent customer service and motivation.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
  
  

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a remote role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.
  
  

Philips Transparency Details

The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $71,250 to $114,000.

The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $75,000 to $120,000.

The pay range for this position in AK, DE, MD, NY, RI, or WA is $78,750 to 126,000.

The pay range for this position in CA, CT, DC, MA, or NJ is $84,000 to 134,400.00

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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