Marketing & Provider Relations

United Medical Imaging Healthcare, Inc.; Los Angeles (CA); Híbrido; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

United Medical Imaging is seeking a Marketing and Provider Relations professional to join our team on a full-time basis. You will work mostly off-site and build relationships with referring physicians and medical offices in your assigned area.

Your responsibilities include educating offices on enhancements and new studies, resolving service issues, coordinating with operations, corporate management and billing to ensure timely resolution, and assisting the VP of Business Development with

Formación

• Strong written and verbal communications skills.
• Professional customer service skills.
• Detail oriented and organized.
• Ability to interact professionally with doctors, referring doctors, patients, vendors, peers, staff and management.
• Must possess current California driver’s license and good driving record.
• Knowledge of preparing and interpreting spreadsheets and reports.
• Managed care contracting experience is desirable.
• Bilingual is a plus.

Responsabilidades

• Identify and resolve service issues relating to referring physicians, their staff and patients.
• Provide turnkey services to referring physician offices by acting as liaison between operations management, corporate management and billing departments.
• Keep sales, operations and radiologists updated on account issues and resolutions (status).
• Maintain special assignment accounts as directed by Operations.
• Assist the VP of Business Development to coordinate effective office visits.

Conocimientos

Excellent communication

Customer service

Detail oriented

Professional interaction with doctors

CA driver's license

Spreadsheet interpretation

Herramientas

Excel

Descripción del empleo

United Medical ImagingWe are large Imaging group, with 32 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.We are looking for a Marketing and Provider Relations to join our growing team on a full- time basis. You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area. Your primary responsibility is to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA's, and other contracted accounts.In the position you will:- Identify and resolve service issues relating to referring physicians, their staff and patients.- Provide turnkey services to referring physician offices by acting as liaison between operations management- Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns- Keep sales, operations and radiologists updated on account issues and resolution (status)- Maintain special assignment accounts as directed by OperationsYou will assist the VP of Business Development to coordinate effective office visits.The purpose of these visits will be to:* Educate referring and new offices on enhancements, new studies, and advances - essentially target market* Increase referral percentages/volume and word of mouth* Increase referral percentages/volume from currently non-referring offices* Maintain image in the community as cutting-edge experts* Bring our level of service to the offices* Effectively manage territoryThe right candidate must have:- Strong written and verbal communications skills- Professional customer service skills- Good overall clerical skills- Must be detail oriented and organized- Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management- Should posses current California driver's license and good driving recordQualifications:- Preferred 1 year experience in healthcare- Knowledge of preparing, and interpreting spreadsheets and reports- Managed care contracting experience is highly desirable- Good selling skills is highly desirable- Bilingual is a PLUS!