Marketing Project Manager

True Media; Kansas City (MO); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Career development opportunities

Referral bonus

Insurance coverage (medical, dental, V

401(k) with employer match

Mental health & wellbeing support

Flexible time off

Paid holidays

Job summary

True Media in the United States seeks a Project/Account Coordinator to support marketing accounts within a fast-paced agency. You will manage statements of work, budgets, timelines, and client communications to ensure successful delivery.

Requirements include a bachelor’s degree in advertising/marketing/communications and at least 1 year of marketing/advertising experience; hybrid work arrangement offered.

Qualifications

• Experience in project management or account coordination in marketing/agency settings.
• At least 1 year of marketing/advertising experience, including internships.

Responsibilities

• Develop and manage statements of work that meet client needs and minimize risk.
• Monitor account activity against the SOW and manage scope changes.
• Develop and manage hours estimates; track and report against plans.
• Setup client in Advantage and close job numbers, campaigns, media plans.
• Organize files on server and Google Drive with consistent naming.
• Create campaign timelines and communicate deadlines to teams and clients.
• Manage media authorizations, spend checks, and billing reconciliation.
• Schedule and lead client and internal meetings; record notes and actions.
• Ensure adherence to agency processes and internal communications.

Skills

Project management

Account coordination

Marketing

Education

Bachelor's degree in advertising/marketing/communications

Tools

Advantage

Google Drive

Job description

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

Essential Duties and Responsibilities

Statements of Work

• Develop and manage statements of work that meet client needs, outlines the agency’s services and compensation, and minimizes the agency’s risk.
• Monitor account activity against the statement of work and alerts the internal team about out of scope activity, and then manage scope changes or additional needed changes.

Hours Estimates & Management

• Develop hours estimates and then manage those estimates through a collaborative process with the account team. Pull hours reports and update tracking sheets on a routine basis.
• Facilitate discussions and adjustments concerning time allocations with team members as needed. Manage application and billing status of the account time.

Client Setup

• Understand client organizational needs in order to facilitate client setup in Advantage.
• In Advantage, responsible for the setup and closing of job numbers, campaign codes, and media plans.

File Management

• Manage the organization and consistent naming of files on the server, Google drive, and any other location where files need to be stored. Focus on key documents such as creative files from the client, contracts, statements of work, media briefs, channel strategies, measurement strategies, tactical plans, creative specifications, client invoices, and campaign performance reports/decks.

Timeliness and Task Management

• Develop and document campaign timelines collaboratively with account teams. Provide communication to team members and clients as needed about timelines and tasks. Ensure deadlines are met and client deliverables are completed.
• Track timelines and tasks in project management software.

Budget Management

• Develop media authorizations.
• Ensure campaign spends are in alignment with media authorizations through regular report checks from Advantage.
• Build fee sheets for billing.
• Ensure accurate and timely client invoicing.
• Facilitate reconciliation completion within a 60-day window of campaign completion.

Client & Internal Meetings

• Schedule client and internal team meetings.
• Manage agendas for internal team meetings and assists the client strategist with client meeting agendas by collecting internal input on the agenda.
• Record meeting notes and action items. Share note recaps and action items with the internal team, client, and agency partners.
• Lead internal status meetings, and participate in client status meetings as needed.

Steward Agency Process and Roles

• Facilitate adherence of the account team to agency roles and processes.

Account Communication

• Proactively facilitate internal account communication, including resolution of issues. Assist the client strategist in ensuring client requests are acknowledged within 24 hours.

Qualifications -

• Prior work experience in a Project Management/Coordinator or Account Manager/Coordinator role in a marketing or agency setting or equivalent duties.
• Minimum of 1 year equivalent experience in marketing or advertising positions including internship experience.

Education

• Bachelor's degree from four-year college or university, degree or concentration in advertising, marketing or communications preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

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