Marketing Program Manager, Consumer Tax

H&R Block, Inc.; Missouri; On-site; USD 101,000 - 162,000; Full time

Job summary

H&R Block, Inc. is seeking a Marketing Program Manager, Consumer Tax to lead the planning, coordination, and execution of integrated campaigns across the Consumer Tax business.

You will partner with GTM Strategy and marketing leaders to set timelines, milestones, and deliverables, aligning diverse teams for on-time, on-budget launches. The role emphasizes organizing complex initiatives, driving cross-functional collaboration, and delivering measurable business impact in a fast-paced

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Project Management, or a related field, or equivalent work experience
• 5+ years of experience in project management, program management, marketing operations, campaign management, or a related discipline
• Proven experience leading complex, cross-functional initiatives from planning through execution
• Strong organizational, project planning, and prioritization skills with the ability to manage multiple workstreams simultaneously
• Demonstrated success coordinating diverse stakeholders and navigating competing priorities in a fast-paced environment
• Excellent verbal, written, presentation, and stakeholder communication skills, with the ability to influence without direct authority
• Strong problem-solving, risk management, and project management tool proficiency

Responsibilities

• Lead the planning, coordination, and execution of integrated marketing campaigns and strategic initiatives across the Consumer Tax business
• Partner with GTM Strategy and marketing leaders to develop project plans, timelines, milestones, deliverables, and launch requirements
• Align cross-functional teams around priorities, objectives, dependencies, and key campaign milestones
• Coordinate work across marketing, creative, operations, finance, legal, and compliance teams to drive seamless execution
• Facilitate project meetings and working sessions to maintain momentum, accountability, and stakeholder alignment
• Monitor initiative progress, identify risks and blockers, and proactively drive resolution
• Manage project documentation, campaign timelines, and execution plans throughout the project lifecycle
• Ensure campaigns and initiatives launch on time, within budget, and in support of business objectives
• Provide regular status updates, reporting, recommendations, and budget visibility to marketing leadership
• Foster collaboration, transparency, and adaptability while helping teams navigate competing priorities and evolving business needs

Skills

Project management

Cross-functional collaboration

Stakeholder communication

Organization & prioritization

Problem-solving & risk management

Education

Bachelor's degree in Marketing, Business, Communications, Project Management, or related field

Tools

Project management tools

Job description

About the Role

At H&R Block, we’re helping people confidently navigate one of the most important financial moments of the year, and we’re looking for a highly organized, collaborative, and results-driven Marketing Program Manager, Consumer Tax to help bring our marketing strategies to life. Reporting to the Director of Marketing Program Management Operations, this role will lead the planning, coordination, and execution of integrated marketing campaigns and strategic initiatives across the Consumer Business Unit, serving as a key connector across Marketing to keep teams aligned, timelines on track, and campaigns moving successfully from concept to launch. If you thrive in bringing order to complexity, influencing without authority, and driving cross-functional execution, we’d love to hear from you.

Day to day, you'll...

• Lead the planning, coordination, and execution of integrated marketing campaigns and strategic initiatives across the Consumer Tax business
• Partner with GTM Strategy and marketing leaders to develop project plans, timelines, milestones, deliverables, and launch requirements
• Align cross-functional teams around priorities, objectives, dependencies, and key campaign milestones
• Coordinate work across marketing, creative, operations, finance, legal, and compliance teams to drive seamless execution
• Facilitate project meetings and working sessions to maintain momentum, accountability, and stakeholder alignment
• Monitor initiative progress, identify risks and blockers, and proactively drive resolution
• Manage project documentation, campaign timelines, and execution plans throughout the project lifecycle
• Ensure campaigns and initiatives launch on time, within budget, and in support of business objectives
• Provide regular status updates, reporting, recommendations, and budget visibility to marketing leadership
• Foster collaboration, transparency, and adaptability while helping teams navigate competing priorities and evolving business needs

Required Qualifications

• Bachelor's degree in Marketing, Business, Communications, Project Management, or a related field, or equivalent work experience
• 5+ years of experience in project management, program management, marketing operations, campaign management, or a related discipline
• Proven experience leading complex, cross-functional initiatives from planning through execution
• Strong organizational, project planning, and prioritization skills with the ability to manage multiple workstreams simultaneously
• Demonstrated success coordinating diverse stakeholders and navigating competing priorities in a fast-paced environment
• Excellent verbal, written, presentation, and stakeholder communication skills, with the ability to influence without direct authority
• Strong problem-solving, risk management, and project management tool proficiency

Preferred Qualifications

• Experience supporting integrated marketing campaigns or go-to-market initiatives
• Experience working within a Marketing Operations, Program Management Office (PMO), or similar environment
• Familiarity with Agile marketing methodologies
• Project Management certification (PMP, Agile, Scrum, or equivalent)
• Experience working in a highly matrixed organization

Why work for us

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$101,200.00 - $161,900.00/Yr.