Marketing & Outreach Intern — Baltimore

ICES: Data, Discovery, Better Health; Baltimore (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid sick & safe leave

Paid holidays

Health, dental, vision insurance after

401(k) after conversion

Job summary

K&I Healthcare Services is seeking a Marketing & Outreach Intern in Baltimore. This on-site, full-time internship supports community engagement, events, and content creation during a 40-hour week with a 90-day intro.

You will build referral partnerships, localize materials, manage social media content, photograph events, and track outreach, reports, and hours in BambooHR. Start date is immediate/summer 2026 with conversion based on performance.

Qualifications

• High school diploma or GED; college degree preferred.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Research and build a referral partner pipeline across the Baltimore metropolitan area.
• Coordinate meetings between K&I leadership and community partners.
• Distribute marketing materials to referral sources citywide.
• Create and localize community-facing materials using brand templates.
• Submit weekly outreach activity reports and maintain contact records in BambooHR.

Skills

Written communication

Verbal communication

Microsoft Office

Professionalism

Driver's license

I-9 compliance

Education

High school diploma or GED

Associate’s/Bachelor’s/Master’s in related field (preferred)

Tools

CRM tools

Social media scheduling tools

Graphic design basics (Canva/Adobe Express)

Job description

Marketing & Outreach Intern — Baltimore

Organization

K&I Healthcare Services

Position

Marketing & Outreach Intern — Baltimore

Location

Baltimore, Maryland (on-site)

Type

Full-Time Internship | 40 hrs/week

Schedule

Monday – Friday, 8:30 AM – 5:00 PM

Pay

$15.00/hr (90-day intro); $16–$18/hr upon conversion

Start Date

Immediate / Summer 2026

Majors

Marketing, Communications, Public Health, Social Work, Business

About K&I Healthcare Services

K&I Healthcare Services is a CARF-accredited outpatient behavioral health organization with locations in Baltimore, Waldorf, and Landover, Maryland. We provide evidence-based mental health and substance use services to individuals and families across the state. Our mission is to deliver compassionate, culturally responsive care that strengthens communities.

This internship is part of K&I’s 2026 community growth initiative, placing marketing talent directly in the communities we serve.

What You’ll Do

As the Marketing & Outreach Intern based in Baltimore, you will be the on-the-ground presence for K&I in the Baltimore metropolitan area. This is a hands-on, field-forward role — you will spend time in the community, not behind a desk all day.

Community Outreach & Partnerships

• Research and build a referral partner pipeline across the Baltimore metropolitan area (primary care offices, schools, faith communities, community organizations)
• Schedule and coordinate introduction meetings between K&I leadership and identified community partners
• Distribute K&I marketing materials to referral sources throughout the Baltimore metropolitan area
• Represent K&I at community health fairs and outreach events under direct supervision
• Document all outreach activity in K&I tracking systems for compliance reporting

Marketing Content & Asset Support

• Create and localize community-facing materials (flyers, brochures, event signage) using K&I brand templates
• Develop the Baltimore metropolitan area-relevant content for K&I social media channels (Facebook, Instagram, LinkedIn) from a pre-approved content calendar
• Photograph approved K&I community events for marketing use (with appropriate releases)
• Maintain physical marketing material inventory and coordinate reorders

Event Coordination

• Coordinate logistics for health fairs and community events (venue confirmation, materials transport, registration tables)
• Handle post-event documentation, lead capture, and follow-up tracking
• Support internal K&I events including staff meetings, training sessions, and recognition events

Reporting & Admin

• Submit weekly written outreach activity reports to your supervisor
• Maintain accurate records of community contacts, event documentation, and distribution logs
• Track hours and submit timesheets via BambooHR

What We’re Looking For

Required

• High school diploma or GED required; enrollment in or completion of an associate’s, bachelor’s, or master’s program preferred (Marketing, Communications, Public Health, Social Work, Business, or related field)
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Comfortable representing an organization professionally in community settings
• Valid Maryland driver’s license and reliable personal transportation
• Ability to lift and transport marketing materials up to 30 lbs
• Must pass pre-employment background check and drug screening
• Authorized to work in the United States (I-9 / E-Verify)

Preferred

• Familiarity with the Baltimore community and local organizations
• Prior experience in marketing, community outreach, healthcare, social services, or nonprofits
• Bilingual English/Spanish (a plus, not required)
• Basic graphic design skills (Canva, Adobe Express, or similar)
• Experience with CRM or social media scheduling tools

Important Details

• This position has NO direct patient/client contact and NO access to Protected Health Information (PHI)
• Required compliance training (HIPAA awareness, mandated reporter, K&I code of conduct) must be completed within your first 7 days
• Position begins with a 90-day introductory period; conversion to permanent status is merit-based and not guaranteed
• At-will employment — neither this posting nor any K&I document creates a contract of employment

Compensation & Benefits

• $15.00/hr during 90-day introductory period (Maryland minimum wage)
• $16.00–$18.00/hr upon conversion to permanent status (based on performance)
• Paid sick & safe leave per Maryland Healthy Working Families Act
• Paid K&I-observed holidays
• Eligibility for health, dental, vision insurance and 401(k) after conversion to permanent status
• Access to K&I professional development programs