Marketing Operations Specialist, US Commercial Operations and Compliance

Abbott; Alameda (CA); On-site; USD 79,000 - 139,000; Full time

Job summary

An established industry player is seeking a Marketing Operations Specialist to join their dynamic team in Alameda, CA. This role is crucial for ensuring compliance and operational efficiency in the marketing function, particularly within the Diabetes Care division. You will collaborate with various teams to manage the MLR review process, ensuring promotional materials meet regulatory standards while optimizing workflows. With a strong focus on professional growth, this position offers a chance to make a significant impact in the healthcare sector, contributing to innovative solutions that improve the lives of those managing diabetes.

Benefits

Free Medical Coverage

Retirement Savings Plan

Tuition Reimbursement

Career Development Opportunities

Qualifications

• 2+ years of experience in healthcare or biotech industries.
• Experience in sales, marketing, or compliance operations.

Responsibilities

• Lead MLR submission process and ensure compliance.
• Collaborate with marketing teams to prepare promotional materials.
• Identify opportunities for process optimization.

Skills

Project Management

Marketing Operations

Compliance Operations

Stakeholder Management

Education

Bachelor's Degree

Tools

Veeva PromoMats

Adobe AEM

Workfront

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
This position works out of our Alameda, CA location in the Diabetes Care division where we are focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

As a key member of our US Marketing Operations team, the Marketing Operations Specialist will play a pivotal role in ensuring compliance and operational efficiency within our US Marketing function. This role will support in the management of a PRC/MLR process in medical devices or a similar category, coupled with an ability to lead/influence stakeholders and partners toward adopting new systems, tools and processes that will reinforce compliance while increasing efficiency.

What You’ll Work On

• Collaborate with Marketing or agencies to prepare and submit materials for MLR review and approval.

• Lead the management of the MLR submission list, collaborating with marketing and MLR resources to ensure assets move quickly through the process.

• Track timely approval of promotional materials for efficient MLR review.

• Identify and resolve issues to ensure reviews are efficiently completed throughout the stages of the approval process.

• Advise teams on how to adhere to the MLR review process for promotional content.

• Coordinate training for Agencies, Marketers, and Reviewers. This includes but is not limited to defining the training and communication plan, calendar management, distributing training materials and sending out surveys.

• Prepare and present project progress reports to keep management and team informed.

• Maintain attention to detail and prioritize multiple tasks, taking a proactive approach and positive attitude.

• Speak with confidence about the MLR process.

• Identify opportunities for process optimization.

• Learn and master MLR processes, rules, and regulations.

• Serve as subject matter expert for the US Commercial teams to help create and submit promotional materials.

• Establish partnerships across Marketing, Regulatory, Reimbursement and Clinical to enable optimal commercial compliance adherence.

Required Qualifications

• Bachelors degree plus 2 years of experience

• Experience with healthcare and/or biotech industries

• Experience in sales operations, marketing operations or compliance operations

Preferred Qualifications

• Experience with marketing technology and familiarity with the MLR review process (e.g., Veeva PromoMats, Adobe AEM/Workfront) is a plus.

• Proven ability manage projects

• Ability to learn and stay up to date on regulatory guidelines governing the promotional content creation, production, and distribution processes.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$79,500.00 – $138,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Marketing Support DIVISION: ADC Diabetes Care LOCATION: United States > Alameda : 1360-1380 South Loop Road ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf